Booking Conditions

01. Rates are in USD, tax included, per night, based on the occupation and room type requested, with no discount available for individual services not consumed in the All Inclusive program.

02. Should you arrive with additional guests upon check in, not included in your original reservation, you will be charged for the additional guests and or any room changes necessary.

03. Extra guest rates may only be used in conjunction with 2 adult rates and must not exceed the maximum room occupancy of the category.

04. In the event of a late arrival or no shows with a confirmed reservation, Majestic Resorts reserves the right to charge a penalty of 100% of the value of the stay, except, fortuitous events or force majeure.

05. Cancellation policy. For travel from December 24, 2021 through December 23, 2022, in the event of cancellation 48 hours or less before arrival, the hotel reserves the right to charge a penalty of 100% of the value of the deposit made. For travel on or after December 24, 2022 in the event of cancellation 14 days or less before arrival, the hotel reserves the right to charge a penalty of 100% of the value of the deposit made.

06. Child rates will be applicable for children ages 2-12 yrs, when sharing a room with 2 paying adult rates. One child sharing a room with one adult (single occupancy) will be charged an adult rate.

07. Changes to the All Inclusive program, daily activities, availability of facilities or any room changes, or as a result of government protocols or force majeure may be made at the discretion of management and no refunds will be applied during situations such as hurricanes, epidemics, natural catastrophes or other.

08. During the online reservation process, 20% of the amount will be paid, so you authorize the Hotel to make the charge to the card registered at the time of purchase. The holder of the card must be included in the reservation and present at the time of completing the registration process at the Hotel. The remaining 80% will be paid upon arrival at the hotel.

09. Check-in time 3:00 PM (1500 HRS) and Check-out time 12:00 PM (1200 HRS). A fee will apply for guests requesting late check-out. Courtesy showers are available in each lobby for the convenience of our guests, luggage storage is also available.

10. Please note, rooms accepting extra guests such as children or triple/quad occupancy, in some room categories may constitute additional bedding being brought into the room, which are subject to availability at the time of arrival.

11. The Hotel follows the existing legislation in terms of security and public liability. The Hotel won’t take responsibility of personal items or objects damaged, lost or left at the property.

12. In case of disagreement, dispute which may arise in the interpretation or fulfillment of the present contract both parties submit exclusively to the courts of Dominican Republic or Mexico.