Legal Notice

THE WEB WWW.MAJESTIC-RESORTS.COM, PROPERTY OF ALSTERAN, SA de CV, ENTITY WITH ADDRESS:
Carretera Libre 85, Punta Sam, Isla Blanca 85
SM 006 MZA 2, LT 1, Sublote 3, Colonia Isla Blanca
Isla Mujeres, Quintana Roo, Mexico C.P. 77400
Tax ID: 110173752
Chamber Commerce Number: 83478
Phone: +599 94 618 859 /+5999 540 4008

1.-ACCESS TO THIS SITE IS THE SOLE RESPONSIBILITY OF THE USERS. THE RISKS ARISING FROM THEIR USE ARE THE SOLE AND EXCLUSIVE RESPONSIBILITY OF THE USER.

2.-THE INFORMATION CONTAINED ON THE WEB IS FOR THE CONVENIENCE OF USERS. THIS INFORMATION MAY CONTAIN INACCURACIES, ERRORS, OMISSIONS AND / OR IMPROPRIETIES, SO THE OWNER DOES NOT GUARANTEE THE RELIABILITY, ACCURACY AND / OR SAFETY OF ITS CONTENTS.

3.- THE INFORMATION ON THE WEB IS THE LATEST UPDATE AVAILABLE. THE OWNER RESERVES THE RIGHT TO CARRY OUT AT ANY TIME, CHANGES, UPDATES AND / OR DELETIONS AS CONSIDERED APPROPRIATE.

4.- THE OWNER OF THE SITE IS NOT RESPONSIBLE FOR ANY DAMAGE THAT MIGHT ARISE FROM INTERFERENCE, INTERRUPTIONS, COMPUTER VIRUSES AND / OR DISCONNECTIONS IN THE OPERATION OF THE SYSTEM, NEITHER OF WHICH CAN BE CAUSED BY THIRD PARTIES BY ILLEGITIMATE INTRUSIONS IN THE SYSTEM.

5.- THE USER AGREES TO USE THE WEB AND SERVICES AVAILABLE TO THEM ACCORDING TO LAW, MORALITY AND DECENCY, REFRAINING FROM USING IT FOR ILLEGAL PURPOSES, CONTRARY TO THE PROVISIONS OF THESE RULES, OR IN ANY WAY MAY HARM OTHERS OR PREVENT THE NORMAL USE BY OTHER USERS.

6.- THE SERVICES COLLECTED AND PROVIDED THROUGH THE WEB ARE AIMED AT ADULTS, SO USERS WHO BOOK SERVICES THROUGH THIS WEBSITE MANIFEST TO BE SENIORS. NO INFORMATION ON NON ADULTS WILL BE ASKED OR COLLECTED.

7.- THE OWNER IS NOT RESPONSIBLE FOR ANY CONTENT, PRODUCTS AND SERVICES THAT COULD BE COMPILED THROUGH ADVERTISING OR LINKS TO WEBSITES OF THIRD PARTIES (LINKS) THROUGH THIS WEBSITE. THE PRESENCE OF LINKS HAS ONLY INFORMATIONAL PURPOSES AND DOES NOT PRESUPPOSE ANY KIND OF RELATIONSHIP BETWEEN THE OWNER AND THE OWNERS OF THE WEBSITES TO WHICH CAN BE ACCESSED THROUGH THESE LINKS.

8.- THE CONTENT OF THIS SITE IS INTENDED FOR PERSONAL AND COMMERCIAL USE, SO YOU MAY COPY, REPRODUCE, DISTRIBUTE, COMMUNICATE, PUBLISH, TRANSFER, CONVERT, SELL OR USE THE CONTENT OF THIS SITE FOR PUBLIC PURPOSES OR COMMERCIAL ALWAYS WITH PREVIOUS REQUEST TO: INFO.PUNTACANA@MAJESTIC-RESORTS.COM / infoweddings.costamujeres@majestic-resorts.com

9.- THE HOLDER MAY WITHDRAW OR SUSPEND AT ANY TIME AND WITHOUT NOTICE PROVIDING SERVICES TO USERS WHO HAVE BREACHED THE PROVISIONS IN THIS DOCUMENT, OR INCURRED IN VIOLATION OF THE LAWS, MORALS OR PUBLIC ORDER. THE EXCLUSION OF USER DOES NOT MEAN RENUNCIATION TO EXERCISE APPROPRIATE LEGAL ACTIONS FOR ACCOUNTABILITY.

10.- THE USER TO CONFIRM THE SERVICES OFFERED MUST REGISTER AS A CLIENT, AND ALL INFORMATION PROVIDED MUST BE TRUE AND COMPLETE.

11.- RESERVATION WILL BE CONFIRMED ONCE THE APPLICANT HAS PAID THE THE 20% OF THE AMOUNT OF THE BOOKING THROUGH THE PAYMENT PLATFORM THAT IS ON THE OFFICIAL WEBSITE WWW.MAJESTIC-RESORTS.COM DURING THE CONFIRMATION PROCESS. PAYMENT WILL BE THROUGH CREDIT CARD, THIS PROCESS WILL BE AUTOMATED AND THE CUSTOMER WILL RECEIVE AN EMAIL ONCE THE BOOKING AND PAYMENT ARE COMPLETED. THE 80% REMAINING BALANCE WILL BE PAID UPON ARRIVAL.

11.A- PLEASE BE ADVISED THAT MAJESTIC RESORTS, WILL NOT ACCEPT NAME CHANGES TO CONFIRMED RESERVATIONS. ALL RESERVATIONS MUST BE CONFIRMED / RESERVED WITH IDENTICAL NAMES MATCHING YOUR PASSPORT(OR GOVERNMENT ISSUED ID), INCLUDING BOTH FIRST AND LAST NAMES, WHICH MUST BE PRESENTED UPON CHECK-IN. YOU MAY BE DENIED CHECK-IN SHOULD YOUR RESERVATION AND PASSPORT NOT MATCH, IN THE EVENT OF A DENIED CHECK-IN MAJESTIC RESORTS MAY NOT BE HELD ACCOUNTABLE AND NO REFUNDS WILL BE ISSUED.

11.B- UPON CHECK-IN YOU WILL BE REQUIRED TO PRESENT THE ORIGINALLY CHARGED CREDIT CARD FOR VERIFICATION, ALONG WITH YOUR PERSONAL ID (PASSPORT OR GOVERNMENT ISSUED ID). MAJESTIC RESORTS WILL NOT ACCEPT CREDIT CARDS FROM A THIRD PARTY FOR PAYMENT. THE CREDIT CARD HOLDER MUST BE PRESENT UPON CHECK-IN. IN THE EVENT THAT YOU ARE UNABLE TO PRODUCE THE ORIGINALLY CHARGED CREDIT CARD, AND APPROPRIATE IDENTIFICATION, YOUR RESERVATION WILL BECOME NULL AND VOID, AND YOU WILL NOT BE GIVEN ADMISSION TO THE RESORT. VIRTUAL CREDIT CARDS WILL NOT BE ACCEPTED BY MAJESTIC RESORTS.

12.- RESERVATION CANCELLATIONS OR MODIFICATIONS MUST BE SENT, BASED ON DESTINATION, TO: INFO.PUNTACA@MAJESTIC-RESORTS.COM / infoweddings.costamujeres@majestic-resorts.com

13.- CANCELLATION POLICY: FREE CANCELLATION.

14.-IN CASE OF LATE ARRIVALS OR EARLY CHECK OUT, THE HOTEL WILL WILL BILL THE ORIGINALLY RESERVED NIGHTS. IN CASE OF NO SHOW THE HOTEL CAN CHARGE UP TO 4 NIGHTS.

15.- THE CONTRACT OF ACCOMMODATION IS MADE AT THE TIME THE RESERVATION IS CONFIRMED AND LINKS THE USER AND THE OPERATOR OF THE HOTEL YOU HAVE CHOSEN: - Hotel Majestic Elegance, TUREYMAR SA, Avda. Ortega y Gasset 46, 01611 Santo Domingo, República Dominicana, RNC: 1-30-46678-5 - Hotel Majestic Colonial, MAR TAINO SA Avda. Ortega y Gasset 4 , 01611 Santo Domingo, República Dominicana, RNC: 1-30-15849-5, - Hotel Majestic Mirage, TULCANI COMERCIAL SA, Avda. Ortega Gasset Esq Tetelo Varga, 46, Santo Domingo, República Dominicana, RNC: 130158495.

16.- A SET OF RIGHTS AND OBLIGATIONS ARISING FROM THE CONTRACT HOUSING WILL AFFECT DIRECTLY AND EXCLUSIVELY TO THE USER AND THE OPERATOR OF THE HOTEL CHOSEN.

17.- THE PRICE OF THE RESERVATION INCLUDES ONLY THE RESERVED SERVICES AND DOES NOT INCLUDE ANY OPTIONAL, EXTRA OR ANY OTHER SERVICE THAT IS NOT LISTED EXPLICITLY / CONTRACTED THROUGH THE SYSTEM ESTABLISHED ON THE WEBSITE.

18.- PROMOTIONAL OFFERS WILL ONLY BE VALID FOR THE PERIOD SPECIFIED IN THE SAME, AND MUST BE CONFIRMED AS LONG AS THEY ARE ACCESSIBLE TO THE USER THROUGH THIS WEBSITE.

19.- IN THE EVENT OF CANCELLATION OF THE CONTRACT BY THE HOTEL, BY FORCE MAJEURE, MEANING THOSE SUCH UNUSUAL CIRCUMSTANCES AND UNPREDICTABLE, WHOSE CONSEQUENCES COULD NOT HAVE BEEN AVOIDED DESPITE HAVING ACTED WITH DUE DILIGENCE, BOOKING IS HEREBY CANCELLED WITHOUT THE RIGHT TO CLAIM BY THE USER.

20.- THE OWNER GUARANTEES THE CONFIDENTIALITY OF PERSONAL INFORMATION COLLECTED FROM CUSTOMERS AND THIS WILL BE STORED IN A DATABASE, WHICH WILL BE HANDLED AUTOMATED UNDER THE TERMS OF THE CURACAO LAW “Landsverordening Bescherming Persoonsgegevens”, ON SEPTEMBER 2010.

21.- THE AUTHORIZED USER ALLOWS SPECIFICALLY, THE OWNER OF THE SITE TO TRANSFER THEIR DATA TO COMPANIES LINKED EITHER DIRECTLY OR INDIRECTLY TO PALMILLA NV. (WWW.MAJESTIC-RESORTS.COM), SO THAT PERSONAL DATA ARE PROCESSED BY THE SAME FOR THE REFERRAL OF OFFERS, PROMOTIONS, PRODUCTS AND SERVICES AND ALSO FOR THE FORMALIZATION OF RESERVATIONS.

22.- RESPONSIBLE FOR THE FILE IS THE ENTITY PALMILLA NV., S.L., WITH ADDRESS IN: Schottegatweg Oost 29E CURACAO - Nederlandse Antillen

23.- ALL USERS HAVE ALL THE RIGHTS OF ACCESS, MODIFICATION AND CANCELLATION OF OPPOSITION AND REVOCATION OF THEIR DATA WITHOUT THEIR AUTHORIZATION RETROACTIVELY RECOGNIZED BY LAW. TO EXERCISE THESE RIGHTS THE USER SHOULD COMMUNICATE BY POSTAL MAIL TO: PALMILLA NV, SL MARKETING DEPARTMENT Schottegatweg Oost 29E CURACAO - Nederlandse Antillen.

24.- THE ONLINE RESERVATION SYSTEM ENSURES SECURITY AND CONFIDENTIALITY IN TRANSACTIONS, BEING NECESSARY PRIOR IDENTIFICATION AND AUTHENTICATION OF THE USER IN THE SYSTEM, THROUGH THE APPLICATION OF ACCESS CODES.

25.- THE CONNECTION TO TRANSACTIONAL SERVICE IS DONE THROUGH A SECURE SERVER. THIS IS THE STANDARD TECHNOLOGY FOR INTERNET SECURITY, SCCURE SOCKET LAYER (SSL), WHICH IMPLEMENTS AN ENCRYPTION SYSTEM TO PROVIDE THE UTMOST CONFIDENTIALITY OF DATA THAT ARE TRANSMITTED BY IT. THE ENCRYPTED INFORMATION IS TRANSMITTED BY ENSURING THAT IT IS ONLY INTELLIGIBLE TO THE CUSTOMER'S COMPUTER SERVER AND THE OWNER OF THE WEBSITE.

26.- VERIFICATION THAT THE CONNECTION IS MADE THROUGH A SECURE SERVER CAN BE DETERMINED THROUGH ANY OF THE FOLLOWING SYSTEMS: BY THE ADDRESS (URL) SERVER, AND A SECURE SERVER THAT STARTS WITH HTTPS. THROUGH AN INDICATION OF ITS BROWSER PROGRAM IN WHICH APPEARS A WRENCH IN WHOLE OR IN A CLOSED PADLOCK AT THE BOTTOM OF THE SCREEN.

27.- IF ANY PROVISION OF THIS DOCUMENT WAS DECLARED INVALID IN WHOLE OR IN PART, IT WOULD NOT AFFECT THE REMAINING CLAUSES WHICH WILL REMAIN UNDER THE SAME TERMS.

 

User-Generated Content Terms of Use

 

Majestic Resorts reaches out to social media users to seek their permission to feature our favorite content on our various sites, social channels, and various promotional materials. If you are reading this, it is probably because Majestic Resorts has requested your permission to use your content (“User Content”) in this way.

Thank you for considering our request. Do note that Majestic Resorts reserves the right to alter and amend these Terms of Use without advance notice by posting a revised Terms of Use. Please review the Terms of Use each time you grant permission or authorization to feature your user content.

By responding with the hashtag #YesMajescticResorts, or any other hashtag or communication of assent, we agree to the following:

1. 1. License to Use: You hereby grant Majestic Resorts and its related companies, agents, licensees, contractors, successors, legal representatives, and their respective retail partners, marketing or public relations agencies, and other affiliates (the “Licensed Parties”) a worldwide, perpetual, royalty-free, non-exclusive, transferable and sub-licensable license to use your User Content in whole or in part, in any manner to be determined in Majestic Resort’s sole discretion, including without limitation on webpages, social media platforms, promotional emails, advertisements, and for any other commercial and promotional purposes and in all media and formats whether now or late known or developed, without further notice, consideration, permission, credit o compensation.

The Licensed Parties may use, transfer, publish, display, reproduce, create derivative works from, exploit, combine with other materials, modify, alter, edit, and/or touch-up your User Content in any manner in their sole discretion, with no obligation to you whatsoever.

You also grant the Licensed Parties the right to use your real name, username, likeness, image, caption, location, photograph, voice, and or other identifying information in connection with any use of your User Content.

If requested, you agree to execute any documents which may be requested by the Licensed Parties to protect, perfect, or enforce any of the rights you have granted under these Terms of Use. You understand that the Licensed Parties have no obligation to use your User Content and that such User Content may be removed at any time. Use of User Content does not imply endorsement of or any affiliation with you.

2. Representations and Warranties: You hereby represent and warrant that:

a) You are at least 18 years old.
b) You are solely responsible for your User Content.
c) You own all rights in and to your User Content and/or have obtained appropriate rights and permission from any and all other persons and/or entities who own, manage, or otherwise claim any rights with concerning such User Content.
d) That if the User Content includes an identifiable person, whether you or another party, you represent and warrant that you have obtained prior expressed consent of all persons (or his or her parent or legal guardian, if the person identified or depicted is a minor).
e) The Licensed Parties’ use of your User Content as described herein will not violate the rights, including but not limited to copyright, trademark, patent, trade secret, privacy, publicity, moral, proprietary, or other rights, of any third party, or any law, rule, or regulation.
f) The User Content is not libelous, defamatory, obscene, pornographic, abusive, indecent, threatening, harassing, hateful, or offensive, or otherwise unlawful in the Dominican Republic or in the country from which you are accessing this website.
g) You hereby release, discharge, and agree to hold the Licensed Parties, and any other person acting on their behalf, harmless from any liability related in any way to the Licensed Parties’ use of your User Content.
h) This site and the Licensed Parties may be protected by copyright, trademark, and other intellectual property laws. You acknowledge and agree that you do not acquire any ownership or other rights in proprietary information and materials of Majestic Resorts by authorizing use of your User Content or otherwise using or accessing the Site, Majestic Resort’s services or properties; and, You have read, and you agree to comply with all of the terms and conditions herein presented.

3. Release and Indemnity: : You hereby agree to release, discharge, hold harmless, and indemnify the Licensed Parties, and anyone acting on their behalf, from any and all claims, suits, actions, demands, liabilities, and damages of any kind whatsoever arising out of or in connection with (i) any breach or alleged breach of any warranties, representations, or agreements hereunder; and/or (ii) the use by the Licensed Parties of your User Content.

4. Use of Information: The User Content that you submit is deemed non-confidential and the Licensed Parties have no obligation to maintain the confidentiality of any information, in whatever form, contained in any submission, except under the Licensed Parties’ Privacy Notices. For more information, please review Majestic Resort’s Privacy Policy:https://www.majestic-resorts.com/general-conditions . If you do not agree to the collection, use, and disclosure of your personal information in this way, please do not provide the Licensed Parties with personal information or agree to these Terms of Use.


5. General: These Terms of Use shall be governed by and interpreted in all respects following the substantive laws of the state of the Dominican Republic, without regard to its choice of law provisions. You irrevocably agree that any disputes directly or indirectly arising out of or relating to this agreement shall be resolved exclusively in the Dominican Republic. If any provisions of these Terms of Use are determined to be invalid by the court of competent jurisdiction, such determination shall in no way affect the validity or enforceability of any other provision herein. You agree that if the Licensed Parties do not exercise or enforce any legal right or remedy which is contained in these Terms of Use (or which the Licensed Parties have the benefit of under any applicable law), this will not be taken to be a formal waiver of the Licensed Parties’ rights and that those rights or remedies will still be available to the Licensed Parties. These Terms of Use contain all the terms agreed between us regarding the User Content and supersede any prior agreement, understanding, or arrangement between us, whether oral or in writing.