Majestic Colonial
Punta Cana 5-star Resort

Majestic Colonial Punta Cana has a Kid"s Club and babysitting service avaulable for children from 4 to 12 years old.

At Majestic Colonial Punta Cana is possible to smoke on the balcony/terrace or designated open areas.

Majestic Colonial Punta Cana offers free private parking.

At Majestic Colonial Punta cana de gym is part of the all-inclusive package. Available from 08:00 to 19:00.

Majestic Colonial Punta Cana offer the spa with an additional cost. For more information; you can contact at spa.puntacana@majestic-resorts.com

The pool at Majestic Colonial Punta Cana is available from 8:00 to 18:00

Majestic Colonial Punta Cana does not have available baby stroller rental service.

Yes. Majestic Colonial Punta Cana has available wheelchair rental service available. For information on availability and pricing; you may contact callcenter@majestic-resorts.com

Majestic Colonial Punta Cana has options that adapt to dietary restrictions, allergies and special nutritional needs for infants or babies. You only need to notify customer service staff upon arrival.

All meals and drinks; alcoholic and non alcoholic are included at Majestic Colonial Punta Cana.

Breakfast at Majestic Colonial Punta Cana is from 07:00 until 10:00 or continental from 09:30 until 12:00

The general dress code for the restaurants at Majestic Colonial Punta Cana is: for ladies; casual elegant allowing open toes sandals and shoes as well as dresses, for gentleman and teenagers long trousers are required, closed shoes, collar and sleeve shirt for the fine dining restaurants. Dress shorts are allowed in the restaurants that do not require reservation but the rule for shirt and shoes remains the same

Correct, the hotel holds destination weddings.

Majestic Colonial Punta Cana has an experienced Wedding team that will assisting you throughout the planning process. For information, please contact us at infoweddings.puntacana@majestic-resorts.com

The wedding planner will help you with the coordination and details that you have in mind for your special day. Majestic Colonial Punta Cana wedding planner and wedding coordinator onsite services are included in our wedding packages.

Majestic Colonial Punta Cana requires at least 1 month prior to the wedding to have enough time to make all the proper arrangements for the wedding and room reservations.

If there is availability of the date you may request, and they will need the confirmation at least 30 days prior to the wedding date.

There is no time restriction

Civil ceremony is performed by a Dominican Judge. It is legally binding, and it includes the marriage certificate delivered to your home. // Catholic ceremony: More formal than the civil or symbolic ceremonies, the catholic ceremony is performed by the local Catholic Priest and can also be legally binding. // Symbolic ceremony: It is performed by the wedding coordinator onsite and is almost identical to the civil ceremony except it is not legally binding. For information, please contact infoweddings.puntacana@majestic-resorts.com

Majestic Colonial Punta Cana performs same sex marriages for symbolic ceremonies only.

• You will be greeted by our Majestic staff at a distance of 6 feet (2 m)
• Staff located at the welcome area will be using facial shields and masks for an extra layer of protection as we welcome you to our resorts
• Personal kit will be provided to guests in their room upon arrival including a mask and hand sanitizing gel
  • It is recommended for guests to wear a face mask upon arrival, during your check-in experience, and in public areas at the resort as this adds an extra layer of protection for both guests and staff.
  • A complimentary mask will be provided that is surgical quality and should be replaced every 12 hours.
• Temperature check upon arrival for each guest
• Our welcome towels upon arrival will be replaced with a 70% alcohol-grade sterilized disposable towel
• All luggage will be cleaned and disinfected by our staff in a designated area prior to being delivered to your room
• On the ramp through which luggage travels, doormats with a solution of water and bleach will be placed to ensure the disinfection of the wheels of the luggage
• Floor dots will be placed to assist guests in maintaining a minimum of 6 feet (2 m) apart if waiting in line for check-in
• Our lobby, especially high touch surface areas, will be disinfected frequently with hospital grade disinfectant

• Disinfection of the guest room prior to entry with professional vaporized disinfectant products using trained exclusive teams for disinfection and cleaning
• Cleaning and disinfection with hospital grade disinfectant of all surfaces in the room including:
  • Furniture
  • TV and telephone
  • Packaged TV remote control will be provided at each guest upon arriva
  • Light switches
  • Doors, handles, aluminum joinery, and lugs
  • Closets including accessories and safety deposit boxes
  • Outdoor chairs and accessories
  • Bathroom countertop, mirrors, sink, and towel fixtures
  • Shower, bathtub (in applicable room categories), and toilets
• Cleaning of the air conditioning filter will be completed before entry of the next guest(s)
• Amenities kit provided including hand sanitizing gel
• Daily change of bed linens or guest(s) may decide not to have the room cleaned until their departure
• Restricted staff access at the request of the guest(s)

• Staff located in common areas will be using face masks for extra protection
• Hand sanitizing gel will be readily available in all common areas using automatic dispensers
• Traffic circulation areas established throughout the resort
• High touch surface areas, will be disinfected frequently with hospital grade disinfectant
• Separation of more than 6 feet (2 m) of chairs and tables in common areas
• Continuous cleaning and disinfection with hospital grade disinfectant of chairs and tables
• Constant cleaning with hospital grade disinfectant in public restrooms and changing rooms
• Disinfection of all furniture with steam at more than 190ºF (90ºC) routinely throughout the day
• Decorative water fountains controlled with 2 ppm chlorine
• Encouragement of the use of stairs for movement up or down and separation of more than 6 feet (2 m) in corridors
• Constant disinfection of elevators with hospital grade disinfectant
• Recommendation of 1-2 people within the same travel group at a time per elevator

• Staff located in restaurants, including chefs, servers, and hostesses, will be using face masks for extra protection
• Enhanced room service experience using the in-room Room Service Box
• Separation of more than 6 feet (2 m) of chairs and tables in all restaurants
• Continuous cleaning and disinfection with hospital grade disinfectant after each use of chairs and tables
• Changing of all tablecloths after each use
• Disinfection of all the furniture with steam at more than 190ºF (90ºC) routinely throughout the evening
• Visual only menu at the entrance of the restaurant or QR codes for viewing the menu on your phone
• Masks are required upon entering the restaurants and in the main buffet area when selecting food
• Sanitized place setting(s) at each table

• Staff located in the bars will be using face masks for extra protection
• Limitation of capacity in all bars
• Separation of more than 6 feet (2 m) of chairs and tables in all bars
• Signage around the bars
• Continuous cleaning and disinfection with hospital grade disinfectant after each use of chairs and tables
• Disinfection of all furniture using hospital grade disinfectant periodically

• Staff located in the pools and beach areas will be using masks for extra protection
• Hand sanitizing gel available in pool and beach areas for guests
• Separation of more than 6 feet (2 m) of hammocks, cabanas, chairs and tables
• Use of signage to indicate disinfected pool and beach furniture
• Daily spraying of furniture with hospital grade disinfectant
• Continuous cleaning of used furniture with hospital grade disinfectant
• Pool chlorine will be maintained at a minimum of 2 ppm controlled every two hours
• Supervision of compliance with the protocols in the pool areas
• Pool towels available upon request

• Children must be 6 years or older to enter the kids’ club to help maintain social distancing
• Staff located in the kids’ club will be using facial shield and mask for extra protection around children
• Personal kit provided to each child upon arrival to the kids’ club including hand sanitizing gel
• Regular washing of hands with children will be completed throughout the day
• Temperature check for staff and children 2 times a day
• Cleaning and disinfection of the entire kids’ club with hospital grade disinfectant will be completed regularly
• Daily disinfection of all games and materials in the kids’ club with hospital grade disinfectant
• Kid’s pool chlorine will be maintained at a minimum of 2 ppm controlled every two hours
• Limitation of capacity in the kids’ club
• Zerotech-hightech games will be available that encourage keeping distance amongst children
• Various outdoor activities in spacious areas for children