INFORMATION RESORTS REOPENINGS

We look forward to welcoming you back to your home away from home at Majestic Resorts as soon as possible.

We continue to contend a challenging year for all. Continuously we are monitoring the development of the COVID-19 pandemic and its impact on travel to Mexico and the Dominican Republic. As the situation is evolving, we remain committed to keeping our guests updated of the re-opening of our resorts:

Mexico
We have officially reopened Majestic Elegance Costa Mujeres as of September 20, 2020. Additionally, we have successfully applied for the Safe Travels stamp, approved by the World Travel & Tourism Council, that recognizes safe travel protocols globally.

Dominican Republic
We have officially reopened in Punta Cana as of October 30,2020, starting with Majestic Mirage Punta Cana. Additionally, we have successfully applied for the Safe Travels stamp, approved by the World Travel & Tourism Council, that recognizes safe travel protocols globally.

For the time being, all guests that are booked to stay with us at Majestic Elegance Punta Cana or Majestic Colonial Punta Cana may be upgraded to Majestic Mirage upon their arrival. 

Booked with a Tour Operator or Travel Agent?

For any questions or changes to your stay at Majestic Resorts, please contact your tour operator or travel agent.

Booked directly on our website?

If you booked directly on our website, please contact us at info.puntacana@majestic-resorts.com. or info.costamujeres@majestic-resorts.com. We will reply as soon as possible but are experiencing a higher volume than normal.

We want to remind you of the measures we’re putting into place during these uncertain times to allow for flexibility for any future bookings.


Modify with Majestic

If a reservation needs to be modified, relax we've got you covered. For bookings made through October 31, 2020, your travel dates may be changed, and all resort change fees will be waived. We will also honor cancellations up to 72 hours before arrival for travel before December 31, 2020. This is applicable for individual reservations or groups of up to 20 guest rooms.

Thank you for your loyalty to Majestic Resorts. We truly appreciated your continued support to choose us for your vacation experience.

Stay safe, and we’ll see you again soon!


Lasted Updated: October 30,2020