Travel Update: Winter Storms


It is important to us that, in spite of Mother Nature, we provide our valued guests a safe and well-informed experience. If your travels to our resorts are disrupted by current winter storms, please follow the guidelines below:

  • • For delayed or canceled flight arrivals or departures, please contact your carrier for more information.
  • • For resort reservations:
    • • If you made your reservation through a tour operator or travel agent, please check with them directly on their specific policies.
    • • If you made your reservation through our website, please contact info.costamujeres@majestic-resorts.com or info.puntacana@majestic-resorts.com.
    • • If you made your reservation through our Call Center, please call us at 1-888-477-7227