logotipo majestic colonial punta cana


 

Majestic Colonial Punta Cana is a spectacular 5-star all-inclusive resort designed to blend in with the exuberant flora and wildlife of the Dominican Republic, in perfect harmony with the gentle breeze of this incredible strip of coastline. It is undoubtedly the ideal place to chill out and enjoy the beautiful surroundings.
This marvelous hotel, part of the Majestic Resorts complex, stands out for both its family and laid-back atmosphere and attentive staff, intended to make you feel at home but with all the comforts of a first-rate facility.

Renovated in November 2017 and with a spectacular location on the edge of one of the most beautiful beaches in the world, this is the ideal venue for holding your wedding, engaging in your favorite sports, enjoying a vacation in Punta Cana with your children, savoring exquisite cuisine, shopping, and attending Caribbean-style shows.
Moreover, we possess special and spacious amenities for groups and business trips, providing you with the opportunity to hold your meetings or incentive program in a relaxed environment.

Get To Know
Our Rooms

Family Section (All Ages)

Junior Suite with a Jacuzzi

Our Junior Suites with a Jacuzzi, 532 sq ft. in size and with a capacity of up to 4 people, are equipped with 1 king-size bed or 2 queen-size beds. These rooms have a view of either the garden or pool.

Sofa and desk

Extra-large beds

Furnished balcony

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker

Room service available from 7 a.m. to 11 p.m. ($)

Separate door for room service

1 bottle of sparkling wine at arrival

Minibar with a daily replacement service

Iron and ironing board

Free wi-fi

Children allowed

Rooms for people with reduced mobility (on request – subject to availability)

Inter-connecting rooms (on request – subject to availability)

Majestic Jr. Suite (Swim up)

Our 532 sq. ft. Majestic Junior Suites (Swim Up) are located on the 1st floor and feature 1 indoor and 1 outdoor jacuzzi, in addition to a private garden with direct access to the pool. These rooms are equipped with a king-size bed and accommodate up to 2 adults.

Sofa and desk

Extra-large beds

A furnished terrace and sun-loungers in the garden

A jacuzzi in the room and an outdoor jacuzzi

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker

Room service available from 7 a.m. to 11 p.m. Separate door for room service

1 bottle of sparkling wine at arrival

Minibar with a daily replacement service

Iron and ironing board

Free wi-fi

Jr. Suite Ocean View Suite with a Jacuzzi

Featuring frontal or side views of the sea, our Junior Ocean View Suites with a Jacuzzi are equipped with 1 king-size or 2 queen-size beds. These rooms are 532 sq ft. in size and accommodate up to 4 people.

Sofa and desk

Extra-large beds

Furnished balcony

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Room service available from 7 a.m. to 11 p.m.

Separate door for room service

1 bottle of sparkling wine at arrival

Minibar with a daily replacement service

Iron and ironing board

Free wi-fi

Children allowed

Colonial Jr. Suite Ocean Front (Outdoor Jacuzzi)

Our 532 sq.ft. Colonial Jr. Ocean Front Suites (Outdoor Jacuzzi) are located on the 3rd floor and are fitted with 1 indoor and 1 outdoor jacuzzi. These rooms are equipped with a king-size bed and accommodate up to 4 adults.

Sofa and desk

Extra-large beds

A furnished balcony or terrace with sun-loungers

A jacuzzi in the room and an outdoor jacuzzi

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Nespresso machine

Room service available from 7 a.m. to 11 p.m.

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

Iron and ironing board

Free wi-fi

Children allowed

One Bedroom Suite with Jacuzzi

Located on the 4th floor of the complex, our 1064 sq. ft. One Bedroom Suites with a Jacuzzi accommodate up to 4 people. These rooms feature a lounge area separate from the main room, an indoor jacuzzi and a king-size four-poster bed. These rooms have a view of either the pool.

Lounge area separate from the main room

Extra-large beds

A furnished balcony with sun-loungers

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Room service available from 7 a.m. to 11 p.m.

Separate door for room service

1 bottle of sparkling wine at arrival

Minibar with a daily replacement service

Iron and ironing board

Free wi-fi

Children allowed

Colonial Club (Adults Only 18+)

Colonial Club Jr. Suite with Jacuzzi +18

Our 532 sq. ft. Colonial Club Jr. Suites with a Jacuzzi, with a view of the garden or pool, accommodate up to 4 adults. They are equipped with 1 king-size or 2 queen-size beds.

Adults only

24/7 room service

Butler service

Pillow menu

Sofa and desk

Extra-large beds

Furnished balcony

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Rooms for people with reduced mobility (on request – subject to availability)

Colonial Club Majestic Jr. Suite (Swim up +18)

Our 532 sq ft. Colonial Club Majestic Jr. Suites (Swim up) are located on the 1st floor and feature 1 indoor and 1 outdoor jacuzzi, and a private garden with direct access to the pool. These rooms are equipped with a king-size bed and accommodate up to 2 adults.

Adults only

24/7 room service

Butler service

Pillow menu

Sofa and desk

Extra-large beds

A furnished balcony with sun-loungers

A jacuzzi in the room and an outdoor jacuzzi

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Free wi-fi

Colonial Club Jr. Suite Ocean View Suite with Jacuzzi +18

Our 532 sq.ft. Colonial Club Jr. Suite Ocean View Suites with a Jacuzzi are equipped with 1 king-size or 2 queen-size beds. They accommodate up to 2 adults. These room offer either frontal or lateral ocean views.

Adults only

24/7 room service

Butler service

Pillow menu

Sofa and desk

Extra-large beds

Furnished balcony

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Separate door for room service

1 bottle of sparkling wine at arrival

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Free wi-fi

Colonial Club Colonial Jr. Suite Ocean Front Suite (Outdoor Jacuzzi +18)

Our 532 sq. ft. Colonial Club Colonial Jr. Ocean Front Suites (Outdoor Jacuzzi) are located on the 3rd floor and feature 1 indoor and 1 outdoor jacuzzi. These rooms are equipped with a king-size bed and accommodate up to 2 adults.

Adults only

24/7 room service

Butler service

Pillow menu

Sofa and desk

Extra-large beds

A furnished balcony or terrace with sun-loungers

A jacuzzi in the room and an outdoor jacuzzi

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Free wi-fi

Colonial Club One Bedroom Suite with a Jacuzzi +18

Our 1064 sq. ft. Colonial Club One Bedroom Suites with a Jacuzzi are located on the 4th floor and accommodate up to 4 adults. They feature a lounge area separate from the main room and a king-size bed. These rooms have a view of either the garden or pool.

Adults only

24/7 room service

Butler service

Pillow menu

Sofa and desk

Extra-large beds

Furnished balcony

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Free wi-fi

Colonial Club Jr. Suite with Jacuzzi +18

Our 532 sq. ft. Colonial Club Junior Suites with indoor Jacuzzi are located on ground floor and accommodate up to 4 adults. These rooms are equipped with 1 king or 2 queen size beds.

Adults only

24/7 room service

Butler service

Pillow menu

Sofa and desk

Extra-large beds

Furnished balcony

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Separate door for room service

1 bottle of sparkling wine at arrival

Minibar with a daily replacement service

Bottle of Premium liquor in the room

Iron and ironing board

Free Wifi

Rooms for people with reduced mobility (on request – subject to availability)

Majestic Colonial Punta Cana
SPECIAL OFFERS

Travel in 2022, save up to 45% now
oferta ahorra con majestic resorts

Planning ahead? Book now to receive the best prices available for your vacation with Majestic Resorts in 2022 with savings of up to 45%.

Swing into savings in Punta Cana
Golf Included

Receive up to two complimentary green fees per guest for guests staying at The Club section of Majestic Elegance Punta Cana or Majestic Colonial Punta Cana.

Enjoy Our 5-Star
Services And Facilities

Majestic Colonial Punta Cana is a luxury beach resort in an ideal location featuring exclusive services geared to couples, families and groups seeking to take a sophisticated vacation in idyllic surroundings.

Spacious premises and easy access with a vast range of amenities: spa, restaurants, VIP lounges, pools … 5-star services for an unforgettable experience in the amazing Dominican Republic.

Leisure, Sport And
Entertainment



If you are looking for an active and entertaining holiday, Majestic Colonial Punta Cana provides you with leisure, fun and the chance to engage in your favorite sports. Enjoy the best night shows, water activities, sports and nightlife from among thousands of plans available.

Entertainment personnel
Daytime activities
Live nocturnal entertainment with shops in the different bars and common areas
Children´s club
Guided activities and excursions (at an additional cost – provided by external agencies)
A large gymnasium with a complete range of weight training and fitness equipment
Tennis court
Green fees
Sports bar showing matches and events from all over the world
Coco’s night club, open every day from 11 p.m.


We invite you to take a walk along Calle Caribeña located between Majestic Colonial and Majestic Elegance, featuring specialist boutiques selling jewelry, cigarettes, gifts, pharmacy products and clothes ($).

Pools And
Relaxation Areas


Our amazing 5-star complex is the ideal place for taking a vacation where you can relax and disconnect from the world. We have a large 400-meter pool with a family area, 2 pools at the Colonial Club, gardens and areas with sun-loungers and Bali beds, as well as our private beach area. We also have a children´s pool area, Splash Kids, for kids to take a dip with no worries.

Take advantage of our spa too with an indoor freshwater pool, sauna and a wide range of wellness services such as massages and aesthetic treatment, and a hairdresser´s ($).

 

Families


As part of our All-Inclusive program, Majestic Colonial Punta Cana provides a wide range of services for all audiences in the main area, also known as the Family Section (All Ages). This facility include bars serving premium brand drinks, 24/7 snacks, a childcare service ($), a games areas with table tennis and darts, among others.

Check out our All-Inclusive Program here.

Adults Only 18+


Find out about the exclusive services of the Colonial Club Adults Only 18+ area. Click here for information.



 

Other
Services



Exclusive services for our most demanding customers.

Free wi-fi throughout the hotel
Virtual concierge
Tourist information next to the Lobby (provided by external agencies)
Wake-up service
Late check-out (on request and subject to an additional charge)
Elevators
Room service
Laundry service ($)
Medical unit ($)
Rooms for people with reduced mobility
Aromatherapy room service
24/7 service ($)
Luggage storage
Internet corner next to the Lobby ($)
Free pool towels
Free parking
Courtesy shower in the Lobby for late check-out customers

Shared
Services


Our three hotels share a series of services for all our customers. These include Coco’s Night Club, Conference Centre, Casino, Sports Bar, Majestic Fast Food Corner, Splash Kids Club and our Catholic Chapel, conveniently located on our Caribbean Street, between Majestic Colonial and Elegance.

Majestic Colonial Punta Cana
Services and All Inclusive

11 bars located in different areas of the hotel with a selection of premium beverages included in some bars, offering various hours of operation


3 additional bars for Colonial Club customers


7 restaurants, 5 of which are open for a la carte dinners only, unlimited visits allowed, booking only required for Le Gourmet, for adults (+12 years of age) and Ma+suri (Teppanyaki tables).


Room Service included between 7:00am to 11:00pm in superior room categories (Majestic Jr. Suite (Swim up), Jr. Suites Ocean View with Jacuzzi, Colonial Jr. Suite Ocean Front (Outdoor Jacuzzi) and One Bedroom Suites with Jacuzzi). From 11:00pm-7:00am available with extra charge. For the Junior Suite with Jacuzzi room category fee applies ($).


1 Green Fee per adult per 5 night stay Majestic Colonial – Colonial Club: 2 Green Fees per adult per 5 night stay.


A 400-meter river style pool with a swim up bars


2 integrated jacuzzis in the pool


2 patio lounges (Lower Lobby Bar)


2 patio lounges (Lower Lobby Bar)


A children´s pool located near the swim up bar plus three additional pools, one of which with slides at the Splash Kids club


A games area for teenagers featuring pool tables, table football, table tennis and darts


4 tennis courts


Basketball court


Live music in the Plaza bar every evening


Free entrance to the Sports Bar. Food and drinks included


Free entrance to Coco´s night club. Drinks included


Free entrance to the Casino. Drinks included


Free minibar: beer, soft drinks, water, snacks, re-stocked daily


Catholic chapel celebrating mass once a week


Get To Know Our
5-Star Resort

We invite you to visit the Majestic Colonial Punta Cana photo gallery and get to know all the facilities.

Savor The Best
Cuisine

Majestic Colonial Punta Cana features a wide range of gastronomic delights with 7 restaurants serving international food. Enjoy a delicious plate of seafood overlooking the sea, marvel at our Japanese show cooking cuisine or savor our exquisite gourmet specialties; all this and much more without leaving our 5-star hotel.

Customers with special dietary needs have no reason to worry, as our chef will analyze and monitor your food to enable you enjoy our cuisine with no restrictions. Let us know before you arrive and we will make sure everything is ready for you.

Majestic Colonial Punta Cana
Restaurants

  • main buffet at majestic colonial

    Supreme

    This restaurant´s main buffet serves several kinds of international food. Open for breakfast, lunch and dinner. Dress code applies.

  • beach restaurant at majestic colonial

    La Hispaniola

    This restaurant faces the beach and boasts amazing sea views, and is open for continental breakfast from 9:30 a.m. to 12 p.m., buffet lunch from 12.30 to 3:30 p.m. and snacks from 3:30 to 6 p.m.

  • japanese restaurant at majestic colonial

    Ma+Suri

    Japanese restaurant serving two different dinner options. Teppanyaki tables or a sushi bar. Reservations are required only for the teppanyaki tables, dress code applies.

  • gourmet restaurant at majestic colonial

    Le Gourmet

    An assortment of gourmet specialties. Open for dinner, adults only (12+). Dress code applies. Reservations are required instead of booking.

  • caribbean style resturant at majestic colonial

    Taino

    A Caribbean-style restaurant open for dinner until midnight. No booking is required.

  • Rodeo Grill

    An open-air steakhouse overlooking the Caribbean Sea. Open for à la carte dinner.

  • Tres Carabellas

    Enjoy seafood and fish specialties at this open-air casual restaurant. Open for à la carte dinner.

* We inform you that the Le Gourmet serves breakfast and a la carte lunches for our Majestic Colonial Club guests (adults of over 18 years of age).


 

Majestic Colonial Punta Cana
Bars

Main area bars

  • upper lobby bar at majestic colonial

    Piano Bar

    Upper Lobby - 9 a.m. to 12 a.m.

  • lower lobby bar at majestic colonial

    Lobby Bar

    Lower Lobby - 5 p.m. to 1 a.m.

  • caribbean street sports bar at majestic colonial

    Sport Bar

    Caribbean Street - 6:30 p.m. to 7 a.m.

  • disco at majestic colonial

    Disco COCOS

    Majestic Elegance - 11 p.m. to 4 a.m.

  • theatre bar at majestic colonial

    Theatre Bar

    Caribbean Street – 8 p.m. to 12 a.m.

  • main square bar at majestic colonial

    Bar Plaza

    Main square - 6 p.m. to 12 a.m.

  • poolbar at majestic colonial

    Parrots Bar

    Pool - 9 a.m. to 6 p.m.

  • pool bar at majestic colonial

    Swim Up Bar

    Pool - 9 a.m. to 6 p.m.

  • bar at the beach of majestic colonial

    Beach Bar

    Beach – 10 a.m. to 11 p.m

  • caribbean street casino at majestic colonial

    Casino

    Caribbean Street – 8 p.m. to 3 a.m.

Exclusive bars for Colonial Club 18+ customers

  • swim up bar at the adults only pool of majestic colonial club

    2 Swim up Bar

    Colonial Club pool – 9 a.m. to 6 p.m.

  • bar at the adults only beacg of majestic colonial club

    Beach Bar

    Colonial Club Beach – 9 a.m. to 6 p.m.

Majestic Colonial Punta Cana
The Wedding Of Your Dreams

If you wish to make your dreams come true by celebrating your wedding in the Caribbean, Majestic Colonial Punta Cana boasts incredible facilities and the best team to ensure this is the most special day of your life.

Majestic Colonial provides you with:


Wedding gazebos, lounges and a spectacular area on our marvelous white sandy beach for you to hold your ceremony
A chapel for catholic weddings
A photography service provided by Tropical Studio
Different areas in which to hold your cocktail party, among others: Piano Bar and Beach Restaurant Bar
Presidential Suite (ask your wedding coordinator about availability and prices)
5 areas in which to hold your private wedding event ($): Ballroom (300 guests), Mini Ballroom (80 guests), Wet Bar (100 guests), Parrots Bar (50 guests) and the Beach Area

Find out more about our services for
Weddings and Honeymoons

HERE

Majestic Colonial Punta Cana
Enjoy Our Free
Golf Program

Located 200 meters away from the fantastic Punta Blanca Golf Course, Majestic Colonial Punta Cana gives you the chance to play this brilliant sport as part of our all-inclusive program.

Majestic Colonial:


1 free green fee for each guest staying in the main section of Majestic Colonial and 2 free green fees for Colonial Club guests (* for a minimum stay of 5 nights)
Return transfer to the hotel lobby
Snacks and refreshments included
Balls included



*Mandatory Golf Cart fee of $45 usd per person.

Find out more about our
Golf Offer at Punta Cana

HERE

Majestic Colonial Punta Cana
Spa

Our amazing SPA, located in the gardens of Majestic Colonial Punta Cana, invites you to chill out in a relaxing atmosphere. This is one of the best equipped spas in Punta Cana Cana and features 3 specific areas of enjoyment ($):

The massage area: with beautiful lush gardens surrounded by 10 massage rooms and views of the pool. The "VIP Room" is a double room with a separate shower, a jacuzzi and sauna, ideal for couples.

The humid area: features 8 different showers including dry ice, Swedish, tropical and aromatherapy. Two saunas and two Turkish baths, an ice fountain and an enormous jacuzzi with hot and cold areas.

The beauty salon: features hair styling, manicure and pedicure stations. Area for facial treatments.

Available services:

Wet area
Cosmetics
Fragance Showers
Saunas
Thalassotherapy
Massage
Water jets

Hairdresser´s
Turkish bath
Massages on the beach
Hydrotherapy
Ice fountain
Vichy shower 

Majestic Colonial Punta Cana
Feedback

Find out what our customers have to say about our facilities, rooms and services. We have provided the following form for you to share your opinion with us and our future customers.

Thanks for your help!

9.3

on 10

EXCELLENT

on 170 reviews

Guest score
150
18
1
0
1
See opinions
60
77
5
2
26
Rating summary
Location
Bedrooms
Service
Price quality
Cleaning
Sleep quality
Management comments

10

"Review"

We had an amazing time at the Majestic Mirage. Our butler Louis was great! He was very tentative to our needs and seen to it that we had everything that we requested. Also, I will like to mention Carlos. He was amazing as well. Our stay was a good one. We will be back!
Majestic Colonial Punta Cana

7.6

"Survey"

Service not good. Started my stay with poor service and never really recovered. Food mediocre except Kabuki which is 10+ Spa wonderful 10+ Room service terrible Concierge terrible This is not 5 star resort. Definitely high 3 Main suggestions better service. Introduction to resort with all the info of what to do and where to eat has got to be better. Sheet with extensions by phone so we can get ahold of correct people. Explanation of who does what. Simple things make much more enjoyable stay. Snacks and drinks have got to be available if offering full service. The price and selection in the small store does not suffice.
Majestic Colonial Punta Cana

10

"wonderful vacation"

Everything has been wonderful. The location is amazing. The coworkers are really respectful and helpful. I felt welcome and safe during my magnificent vacation! I can recommend this beautiful hotel too anyone who would like to spend an unforgettable time!
Majestic Colonial Punta Cana

9.4

"Service "

It’s a Beautiful place but there needs to be a English setting for the TVs and raise the toilets their to Low and add Turkey to the buffet everyone doesn’t eat Pork. Overall Great place
Majestic Colonial Punta Cana

10

"Excelente servicio de parte del mayordomo."

Muy agradecidos y complasidos con el servicio de el señor Francisco que en nuestro estadía en el hotel Majestic fue nuestro mayordomo.
Majestic Colonial Punta Cana

9.4

"10/10 "

My boyfriend and I had an great stay at majestic elegance and it was really due to how amazing all of the staff was. Rosaria, by the swim up bar, was so friendly and we never had to wait for a refill (which my boyfriend loved). Victor, our butler, was literally only a text away and helped us out with so much. I wish I could remember more names, but honestly everyone we encountered was so attentive and helpful. I’ve been to a handful of resorts and this is now my favorite one. We felt really comfortable and aside from a few hot water issues in the bedroom and really slippery floors, I could not have asked for a better experience.
Majestic Colonial Punta Cana

8.6

"May Retreat"

My wife is a GM of a hotel in Buffalo so she understands how a hotel operates. This was our first time at Mirage and 4th time at Majestic in Punta Cana (usually stay at Colonial). While we had some issues with our room (sewage smell, inadequate AC in bedroom, mold in shower and wall near AC vent), we had a wonderful stay. We encountered numerous employees that were nothing but kind, courteous and friendly. I’m sorry I don’t know all of their names but a few that stood out; Ray Ray, Super Daddy, Yaser, Magdalina, Maria, Aria just to name a few. The gentleman that works in the entertainment dept (tall, thin, muscular guy) was also top on our list. This trip allowed my wife to rest and relax after a very stressful year for her in the hospitality business. It is because of your staff, we will be back! Please thank your staff members for their kindness to us.
Majestic Colonial Punta Cana

10

"Butler Service - Carlos"

Our Butler Carlos routinely went above and beyond in providing superior customer service. Golf tee times, spa appointments, dinner reservations, excursion suggestions, room amenities, additional item requests and managing our CoVid-19 testing results...all were just a few of the items that he handled for us. Great job and I highly recommend Carlos. He will be one of the reason that I return to the Majestic Mirage.
Majestic Colonial Punta Cana

10

"Feedback"

I literally cannot thank you enough for how wonderful my stay was. Every single employee I ran into was not only extremely helpful but extraordinarily kind and friendly, and they kept us constantly smiling. Everything was beautiful and perfect in every way possible, and I have quite literally no complaints. Every day felt like heaven, and the vacation of my dreams that will leave me with the kind of peaceful memories that I can hold on to no matter how stressful life gets
Majestic Colonial Punta Cana

10

"Post Covid Vacation"

Six years ago we stayed at the Colonial. We absolutely loved it! We were waited on hand and foot with Butler service, drawn baths, rose petals, room service, and gifts in our room, turn down service with towels in the shape of animals, everything you could possibly want. So, once we were all vaccinated and felt safe enough to travel internationally we decided to book another swim-up room at Colonial again for our first Post-Covid trip. Regrettably, Colonial did not open and everyone was being moved to the Mirage and Elegance. We learned about the closure before we traveled and we were very concerned but we were reassured by guest services that we would have equal accommodations. We ended up in swim-up rooms in Elegance. We had a wonderful vacation!! This trip did not compare to the first one. But how could it? Without the details of the “little things” that may have been wrong, please consider this: As you read the negative reviews of this resort please remember this: We live in the United States and struggled through this pandemic with stimulus checks, increased unemployment bonuses and readily available vaccines. The people of the DR have no such luxuries. Tourism is the main economy and their government did not provide. So for the past year, they were closed, shut down and destitute. The resorts are opening slowly, trying to get closed resorts up to the high standards they once promoted. But now they are dealing with staff shortages, delay in goods, added expense of covid rules and restrictions as the rich Americans come and try to stimulate not only their economy but their lives, their families’ lives, and their children with food on their table, healthcare and clean clothes. Our vacation was beautiful! Was it a perfect, 5 star experience that spoiled Americans expect? No. So if that is you, then don’t visit Majestic. In fact stay home until this worldwide pandemic is completely under control. If you have compassion for other human beings and tolerance of imperfections, then go, go now and enjoy the wonderful people, gorgeous beaches, warm ocean water, and nonstop sunshine. Very special shout outs to Luis, Viktor and Felix aT the Elegance Club Beach Bar and Renaldo our butler for making our stay even more enjoyable! Thank you to all and wishing good health to all of you!
Majestic Colonial Punta Cana

Frequent Questions
FAQ

Majestic Colonial Punta Cana offers free WIFI throughout the property.

At the Club section at Majestic Colonial Punta Cana a pillow menu is available for guests.

At Majestic Colonial Punta Cana rooms have a deposit box available as part of your all-inclusive package.

All rooms category have hairdryers available at Majestic Colonial Punta Cana.

All rooms categories at Majestic Colonial Punta Cana have traditionals iron and an ironing board.

Cots can be requested upon arrival in the front desk at Majestic Colonial Punta Cana; these are subject to availability.

At Majestic Colonial Punta Cana you are able to request a microwave to the guest service department; these are subject to availability or hot water can be requested to sterilize the baby bottles.

The Majestic Colonial Punta Cana provides a minibar in the room.

Of course; for groups information at Majestic Colonial Punta Cana please contact groups.puntacana@majestic-resorts.com; a minimum of 10 rooms is required in order to be considered as such.

Products available in the minibar at Majestic Colonial Punta Cana are included.

Room sizes at Majestic Colonial Punta Cana ranges from 532-1064 square feet based on the category selected.

Majestic Colonial Punta Cana has available King Size beds (20X20); Queen Size beds (18x20) and supplementary Twin Size beds (9x20).

Majestic Colonial Punta Cana rooms have either an indoor or outdoor jacuzzi based on the booked room category.

At Majestic Colonial Punta Cana; the Colonial Junior Suite Ocean Front and the Colonial Club Colonial Junior Suite Ocean Front rooms have a terrace.

At Majestic Colonial Punta Cana the rooms have a balcony; except the Majestic Jr. Suite (Swim Up) and Colonial Club Majestic Jr. Suite (Swim Up) which have a garden; and the Colonial Junior Suite Ocean Front y Colonial Club Colonial Junior Suite Ocean Front that have a terrace.

Majestic Colonial Punta Cana has a Kid"s Club and babysitting service avaulable for children from 4 to 12 years old.

At Majestic Colonial Punta Cana is possible to smoke on the balcony/terrace or designated open areas.

Majestic Colonial Punta Cana offers free private parking.

At Majestic Colonial Punta cana de gym is part of the all-inclusive package. Available from 08:00 to 19:00.

Majestic Colonial Punta Cana offer the spa with an additional cost. For more information; you can contact at spa.puntacana@majestic-resorts.com

The pool at Majestic Colonial Punta Cana is available from 8:00 to 18:00

Majestic Colonial Punta Cana does not have available baby stroller rental service.

Yes. Majestic Colonial Punta Cana has available wheelchair rental service available. For information on availability and pricing; you may contact callcenter@majestic-resorts.com

You are able to book excursions through Go Majestic by contacting the WhatsApp number 1-829-599-4937 or email address reservations.puntacana@gomajestictours.com

The umbrellas and hammocks in the Majestic Colonial Punta Cana area are free of charge for guests.

Majestic Colonial Punta Cana has several options; for detailed information contact callcenter@majestic-resorts.com

Majestic Colonial Punta Cana has pool/beach towels avaIlable for guests.

The Majesic Colonial Punta Cana is wheelchair accessible and it also has elevators available in each buildings to access all restaurants; theater; lobby and other areas.

Yes. At Majestic Colonial Punta Cana you are able to exchange American Dollar; Canadian Dollar; British Pounds and Euros to Dominican Peso.

To book a Green Fee you may approach to the Guest Service at the time of arrival to Majestic Colonial Punta Cana in order to book it.

Laundry service is available at Majestic Colonial Punta Cana at an extra cost.

Majestic Colonial Punta Cana has options that adapt to dietary restrictions, allergies and special nutritional needs for infants or babies. You only need to notify customer service staff upon arrival.

All meals and drinks; alcoholic and non alcoholic are included at Majestic Colonial Punta Cana.

Breakfast at Majestic Colonial Punta Cana is from 07:00 until 10:00 or continental from 09:30 until 12:00

The general dress code for the restaurants at Majestic Colonial Punta Cana is: for ladies; casual elegant allowing open toes sandals and shoes as well as dresses, for gentleman and teenagers long trousers are required, closed shoes, collar and sleeve shirt for the fine dining restaurants. Dress shorts are allowed in the restaurants that do not require reservation but the rule for shirt and shoes remains the same

WHERE DO I START?

Correct, the hotel holds destination weddings.

Majestic Colonial Punta Cana has an experienced Wedding team that will assisting you throughout the planning process. For information, please contact us at infoweddings.puntacana@majestic-resorts.com

The wedding planner will help you with the coordination and details that you have in mind for your special day. Majestic Colonial Punta Cana wedding planner and wedding coordinator onsite services are included in our wedding packages.

Majestic Colonial Punta Cana requires at least 1 month prior to the wedding to have enough time to make all the proper arrangements for the wedding and room reservations.

If there is availability of the date you may request, and they will need the confirmation at least 30 days prior to the wedding date.

Civil ceremony is performed by a Dominican Judge. It is legally binding, and it includes the marriage certificate delivered to your home. // Catholic ceremony: More formal than the civil or symbolic ceremonies, the catholic ceremony is performed by the local Catholic Priest and can also be legally binding. // Symbolic ceremony: It is performed by the wedding coordinator onsite and is almost identical to the civil ceremony except it is not legally binding. For information, please contact infoweddings.puntacana@majestic-resorts.com

Majestic Colonial Punta Cana performs same sex marriages for symbolic ceremonies only.

Once the wedding is confirmed the wedding planning guide must be returned at least 30-45 days prior to your arrival or any additional paperwork or documentation required based on the type of ceremony booked.

CEREMONY AND RECEPTION LOCATIONS

The hotel has several indoor and outdoor areas available based on the type of event the brides require.

Main Ballroom up to 300 guests, Mini Ballroom up to 80 guests, Presidential Suite terrace up to 100 guests, Wet Bar up to 100 guests, Parrots Bar up to 40 guests, Beach Area up to 700 guests

For Majestic Colonial Punta Cana decor packages are available for ceremonies and receptions.

WEDDING COST

Majestic Colonial Punta Cana can email you a price list, these are subject to change for future weddings if not confirmed yet.

Usually, guests pay for their room reservations/transfers/excursions.

A full day pass supplement will apply to attend the wedding, plus any fees involved in private events. The number of guests outside the resort cannot exceed 10% of the total amount of guests with reservations to attend your wedding.

Majestic colonial Punta Cana does not offer packages including flights.

All expenses for Majestic Colonial Punta Cana are paid upon arrival before the wedding date.

WEDDING DETAILS & DECOR

The hotel can verify the availability in the area, or you can also bring the person to perform it.

Yes, in Majestic Colonial a non-religious ceremony can be arrange.

Around 15 minutes. If you are having a Catholic Ceremony it will be between 30 – 60 minutes.

Brides and grooms’ outfits are based on the ceremonies locations but typically are used formal or casual elegant.

In Majestic Colonial Punta Cana this service is included in the wedding package (steaming of the bride´s dress and groom´s suit).

Majestic Colonial Punta Cana always have a backup plan for all outside events.

Time of the sunset varies based on the season, generally is between 06:00p.m. and 07:00p.m; temperature an hour before is 81F approx.

The hotel work with a variety of flowers with tropical style. Majestic Colonial Punta Cana has a preferred florist vendor that provide the services.

There are many options of live music available for your wedding day.

In Majestic Colonial Punta Cana it is possible for you to bring your own music on a smart phone or USB.

Majestic Colonial Punta Cana wedding specialist will help you with the Menu.

In the wedding package is included a white icing cake for the number of guests attending to the wedding.

The hotel has an onsite photography/videography service, prices are established based on the selected package.

It will depend on the type of ceremony booked, please contact wedding specialits at: infoweddings.puntacana@majestic-resorts.com

Can be plan during the days prior to the wedding.

DOMINICAN REPUBLIC LEGALITIES

The hote does not provide legal services, but we are able to refer you to any necessary resources for assistance.

For more information on requirements please contact Majestic Colonial Punta Cana at infoweddings.puntacana@majestic-resorts.com

Yes, minimum 2 witnesses 18+ years.

This is a document that states that you are legally single. You may require a single status certificate if you intend to be married outside your country.

If divorced less than one year ago, it is possible for you to have a civil ceremony at the resort.

WEDDING EXTRAS

Majestic Colonial Punta Cana includes in the wedding package a room upgrade (subject to availability) for the bride and groom.

As part of the all-inclusive non-motorized water sports are included, basketball courts and tennis court available, for information on additional activities, please contact us at reservations.puntacana@gomajestictours.com

Majestic Colonial Punta Cana recommends guests to verify with their local health authorities before traveling.

In case of late arrival; guests will be billed for the original reserved nights.

Yes; Majestic Colonial Punta Cana provides courtesy showers and lockers for your luggage in the lobby area so you can enjoy the facilities while waiting for your room. The delivery of rooms before 15:00 UTC-4 is subject to additional charges and availability.

If you booked through www.majestic-resorts.com; please contact Majestic Colonial Punta Cana at 1-888-477-7227 from Monday to Sunday from 08:00-22:00 UTC-4 for assistance.

At Majestic Colonial Punta Cana check-in is at 15:00 and check out at 12:00.

When making your reservation with Majestic Colonial Punta Cana; you only have to indicate the information of the holder of the booking. In case of including children in the reservation; it is important to specify ages when selecting the rooms.

The distance from the Punta Cana International Airport to Majestic Colonial Punta Cana is approximately 26km.

At Majestic Colonial Punta Cana you may add an extra guest to the room if room category allow it and by paying the supplement involved; please make sure to have your booking information when contacting the hotel.

In order to make a reservation for Majestic Colonial Punta Cana through our web www.majestic-resorts.com is required an email address to recieve the confirmation.

Yes; Majestic Colonial has courtesy showers and a storage room for your luggage in the lobby area so you can enjoy the facilities while waiting for your departure time. Check out after 12:00 is subject to additional charges and availability of the suite.

If the reservation was made through www.majestic-resorts.com; you may contact Majestic Colonial Punta Cana at 1-888-477-7227 from Monday to Sunday from 08: 00-22: 00 UTC-4. If you have made your reservation with a tour operator or travel agency; please contact them so they can assist you with your request.

Yes; Majestic Colonial Punta Cana provides courtesy showers and lockers for your luggage in the lobby area so you can enjoy the facilities while waiting for your room. The delivery of rooms before 15:00 UTC-4 is subject to additional charges and availability.

The late check out at Majestic Colonial Punta Cana is subject to availability and sadditional charges at the time of departure.

The staff of Majestic Colonial Punta Cana is able to put the notes on the system of your room request; these are subject to availability by the time of arrival.

Majestic Colonial Punta Cana does not accept third parties credit cards. The holder of the credit card must be present for the payment.

At Majestic Colonial Punta Cana an infant is considered from 0-1.99 years old; while children are considered from 2-12 years old.

Majestic Colonial Punta Cana accepts service dogs at the properties; however; some certifications and prior authorization from the hotel is required. For more details please contact callcenter@majestic-resorts.com

At Majestic Colonial Punta Cana; the following payment methods are accepted: cash (American Dollar; Canadian Dollar; British Pounds; Euros and Dominican Peso); credit and debit cards (Visa; Mastercard; American Express; Diners Club; Discover).

The tourist card is a tax rate that the country of the Dominican Republic charges to visitors as a requirement for entering the national territory; for tourist purposes; without the need for a Consular Visa. You can find more information at this link https://dgii.gov.do/sobreTarjetaTurista/Paginas/default.aspx

The cost of the Tourist Card is US$ 10.00; subject to changes; and it"s use is limited to a one entry into the national territory. You can find more information at this link https://dgii.gov.do/sobreTarjetaTurista/Paginas/default.aspx

If you made your reservation through www.majestic-resorts.com or the call center you can cancel or modify your reservation up to 7 days prior the day of arrival without penalty; out of this period a penalty corresponding to 100% of the value of the deposit made applies. If the reservation was made through a tour operator or travel agency; please contact them so they can assist you according to their policies.

To cancel a reservation for Majestic Colonial Punta Cana made through our website www.majestic-resorts.com or call center; you just need to access the link on your confirmation; no fee applies to cancellations made up to 7 days prior the day of arrival; out of this period a penalty corresponding to 100% of the value of the deposit made applies.

Once the reservation is canceled; the refund will be received from 1-10 business days.

When booking through www.majestic-resorts.com or call center a 20% deposit is required at the time of booking and the 80% remaining balance is due at check in.

Yes; you are able to make an upgrade at Majestic Colonial Punta Cana by paying an additional supplement based on the category requested.

Getting to Majestic Colonial Punta Cana is very easy. You can make a reservation of transfers prior arrival with our DMC Go Majestic by contacting the WhatsApp number 1-829-599-4937 or email address reservations.puntacana@gomajestictours.com

The cost of a taxi to/from Punta Cana International Airport is approximately US$50 and has a maximum capacity of 4 people.

If travelling with children guest must book a room in the family section at Majectic Colonial Punta Cana.

Majestic Colonial Punta Cana doesn"t have day pass available.

The distance from the lobby to the beach is a 5 minutes walk.

KEY PREVENTATIVE HEALTH & SAFETY MEASURES

  • You will be greeted by our Majestic staff at a distance of 6 feet (2 m)
  • Staff located at the welcome area will be using facial shields and masks for an extra layer of protection as we welcome you to our resorts
  • Personal kit will be provided to guests in their room upon arrival including a mask and hand sanitizing gel
    • It is recommended for guests to wear a face mask upon arrival, during your check-in experience, and in public areas at the resort as this adds an extra layer of protection for both guests and staff.
    • A complimentary mask will be provided that is surgical quality and should be replaced every 12 hours.
  • Temperature check upon arrival for each guest
  • Our welcome towels upon arrival will be replaced with a 70% alcohol-grade sterilized disposable towel
  • All luggage will be cleaned and disinfected by our staff in a designated area prior to being delivered to your room
  • On the ramp through which luggage travels, doormats with a solution of water and bleach will be placed to ensure the disinfection of the wheels of the luggage
  • Floor dots will be placed to assist guests in maintaining a minimum of 6 feet (2 m) apart if waiting in line for check-in
  • Our lobby, especially high touch surface areas, will be disinfected frequently with hospital grade disinfectant
  • Disinfection of the guest room prior to entry with professional vaporized disinfectant products using trained exclusive teams for disinfection and cleaning
  • Cleaning and disinfection with hospital grade disinfectant of all surfaces in the room including:
    • Furniture
    • TV and telephone
    • Packaged TV remote control will be provided at each guest upon arriva
    • Light switches
    • Doors, handles, aluminum joinery, and lugs
    • Closets including accessories and safety deposit boxes
    • Outdoor chairs and accessories
    • Bathroom countertop, mirrors, sink, and towel fixtures
    • Shower, bathtub (in applicable room categories), and toilets
  • Cleaning of the air conditioning filter will be completed before entry of the next guest(s)
  • Amenities kit provided including hand sanitizing gel
  • Daily change of bed linens or guest(s) may decide not to have the room cleaned until their departure
  • Restricted staff access at the request of the guest(s)
  • Staff located in common areas will be using face masks for extra protection
  • Hand sanitizing gel will be readily available in all common areas using automatic dispensers
  • Traffic circulation areas established throughout the resort
  • High touch surface areas, will be disinfected frequently with hospital grade disinfectant
  • Separation of more than 6 feet (2 m) of chairs and tables in common areas
  • Continuous cleaning and disinfection with hospital grade disinfectant of chairs and tables
  • Constant cleaning with hospital grade disinfectant in public restrooms and changing rooms
  • Disinfection of all furniture with steam at more than 190ºF (90ºC) routinely throughout the day
  • Decorative water fountains controlled with 2 ppm chlorine
  • Encouragement of the use of stairs for movement up or down and separation of more than 6 feet (2 m) in corridors
  • Constant disinfection of elevators with hospital grade disinfectant
  • Recommendation of 1-2 people within the same travel group at a time per elevator
  • Staff located in restaurants, including chefs, servers, and hostesses, will be using face masks for extra protection
  • Enhanced room service experience using the in-room Room Service Box
  • Separation of more than 6 feet (2 m) of chairs and tables in all restaurants
  • Continuous cleaning and disinfection with hospital grade disinfectant after each use of chairs and tables
  • Changing of all tablecloths after each use
  • Disinfection of all the furniture with steam at more than 190ºF (90ºC) routinely throughout the evening
  • Visual only menu at the entrance of the restaurant or QR codes for viewing the menu on your phone
  • Masks are required upon entering the restaurants and in the main buffet area when selecting food
  • Sanitized place setting(s) at each table
  • Staff located in the bars will be using face masks for extra protection
  • Limitation of capacity in all bars
  • Separation of more than 6 feet (2 m) of chairs and tables in all bars
  • Signage around the bars
  • Continuous cleaning and disinfection with hospital grade disinfectant after each use of chairs and tables
  • Disinfection of all furniture using hospital grade disinfectant periodically
  • Staff located in the pools and beach areas will be using masks for extra protection
  • Hand sanitizing gel available in pool and beach areas for guests
  • Separation of more than 6 feet (2 m) of hammocks, cabanas, chairs and tables
  • Use of signage to indicate disinfected pool and beach furniture
  • Daily spraying of furniture with hospital grade disinfectant
  • Continuous cleaning of used furniture with hospital grade disinfectant
  • Pool chlorine will be maintained at a minimum of 2 ppm controlled every two hours
  • Supervision of compliance with the protocols in the pool areas
  • Pool towels available upon request
  • Children must be 6 years or older to enter the kids’ club to help maintain social distancing
  • Staff located in the kids’ club will be using facial shield and mask for extra protection around children
  • Personal kit provided to each child upon arrival to the kids’ club including hand sanitizing gel
  • Regular washing of hands with children will be completed throughout the day
  • Temperature check for staff and children 2 times a day
  • Cleaning and disinfection of the entire kids’ club with hospital grade disinfectant will be completed regularly
  • Daily disinfection of all games and materials in the kids’ club with hospital grade disinfectant
  • Kid’s pool chlorine will be maintained at a minimum of 2 ppm controlled every two hours
  • Limitation of capacity in the kids’ club
  • Zerotech-hightech games will be available that encourage keeping distance amongst children
  • Various outdoor activities in spacious areas for children
  • Staff located in the fitness center will be using facial shield, mask, and hat for extra protection
  • Daily cleaning and disinfection with hospital grade disinfectant of all gym equipment and the facility daily
  • Cleaning and disinfection of each machine after use prior to another guest’s use
  • Minimum distance of 6 feet (2 m) between guests in the fitness center
  • Limitation of capacity in the fitness center
  • Disposable cleaning towels and blotting paper available for use after each use of the machines
  • Availability of outdoor exercise including aerobics, spinning, and more
  • Temperature check of the guest prior to entering the fitness center
  • Staff located in the spa will be using facial shield, mask, and hat for extra protection
  • Daily cleaning and disinfection with hospital grade disinfectant of spa facility
  • Cleaning and disinfection of the treatment room with hospital grade disinfectant after each session
  • Pools, tubs and fountains in the spa controlled with 2 ppm chlorine
  • Limited capacity allowed in the spa’s waiting room and relaxation area
  • Single-use robes for select spa services
  • Use of disposable materials for each massage session
  • Temperature check of the guest and spa personnel before each treatment
  • Air renewal and filtration system providing a clean air environment
  • Filter cleaning completed regularly
  • Cleaning of the air conditioning filter in guest rooms before entry of another guest
  • Express check-out from your room for your convenience and safety
  • Expenses billed to your room number will be sent digitally prior to departure
  • Floor dots will be placed to assist guests in maintaining a minimum of 6 feet (2 m) apart if waiting for their transfer for departure in the lobby
  • Continuous training with our staff on procedures against COVID-19
  • Daily temperature check for our staff upon arrival
  • Shoe disinfection and daily uniform cleaning upon arrival
  • Staff locker room with controlled and limited capacity
  • Personal kit provided to each staff member upon arrival including a mask, hand sanitizing gel, and face shield
  • Daily cleaning and disinfection of work equipment with hospital grade disinfectant
  • Protection with single-use material for spa personnel
  • Support health service available for staff
  • Testing provided for staff with symptoms or suspected contact with COVID-19

TRANSFER, TOUR & EXPLORE WITH GOMAJESTIC

Need a ride from or to the airport? Or looking to tour and explore the destination?
GoMajestic makes it possible to travel and experience the destination in which you’re vacationing the Majestic way with the same quality service.

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Need an Airport Transfer?

Ride with the confidence of Majestic. Roundtrip or one-way transfers available to and from Majestic Resorts in Mexico or the Dominican Republic.

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Tour & Explore Punta Cana

Immerse yourself in the culture and tranquility of the Dominican Republic, all planned by Majestic.