[OFFICIAL WEBSITE] Majestic Colonial Punta Cana®

Majestic Colonial Punta Cana is a spectacular 5-star all-inclusive resort designed to blend in with the exuberant flora and wildlife of the Dominican Republic, in perfect harmony with the gentle breeze of this incredible strip of coastline. It is undoubtedly the ideal place to chill out and enjoy the beautiful surroundings.
This marvelous hotel, part of the Majestic Resorts complex, stands out for both its family and laid-back atmosphere and attentive staff, intended to make you feel at home but with all the comforts of a first-rate facility.

Renovated in November 2017 and with a spectacular location on the edge of one of the most beautiful beaches in the world, this is the ideal venue for holding your wedding, engaging in your favorite sports, enjoying a vacation in Punta Cana with your children, savoring exquisite cuisine, shopping, and attending Caribbean-style shows.
Moreover, we possess special and spacious amenities for groups and business trips, providing you with the opportunity to hold your meetings or incentive program in a relaxed environment.

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Frequent Questions
FAQ

Rooms
Services
Gastronomy
Weddings
Booking & Pre-Arrival

Is there free WIFI in the rooms of Majestic Colonial Punta Cana?

Majestic Colonial Punta Cana offers free WIFI throughout the property.

Does the Majestic Colonial Punta Cana has available a pillow menu?

At the Club section at Majestic Colonial Punta Cana a pillow menu is available for guests.

Is there a deposit box in the rooms at Majestic Colonial Punta Cana?

At Majestic Colonial Punta Cana rooms have a deposit box available as part of your all-inclusive package.

Are there hairdryers available at Majestic Colonial Punta Cana in the rooms?

All rooms category have hairdryers available at Majestic Colonial Punta Cana.

Are there steam irons in the rooms at Majestic Colonial Punta Cana?

All rooms categories at Majestic Colonial Punta Cana have traditionals iron and an ironing board.

In Majestic Colonial Punta Cana are there cots in the room?

Cots can be requested upon arrival in the front desk at Majestic Colonial Punta Cana; these are subject to availability.

Is there a microwave in the room in Majestic Colonial Punta Cana so I can sterilize baby bottles?

At Majestic Colonial Punta Cana you are able to request a microwave to the guest service department; these are subject to availability or hot water can be requested to sterilize the baby bottles.

Is there a refrigerator in the room? I carry a medication that needs to be kept cold

The Majestic Colonial Punta Cana provides a minibar in the room.

Can I make a reservation for groups? Can I get a special offer?

Of course; for groups information at Majestic Colonial Punta Cana please contact groups.puntacana@majestic-resorts.com; a minimum of 10 rooms is required in order to be considered as such.

Is any refrigerator product included in the room regime? Is bottled water included in the price?

Products available in the minibar at Majestic Colonial Punta Cana are included.

How big are the rooms in Majestic Colonial Punta Cana?

Room sizes at Majestic Colonial Punta Cana ranges from 532-1064 square feet based on the category selected.

What is the size of the beds in Majestic Colonial Punta Cana?

Majestic Colonial Punta Cana has available King Size beds (20X20); Queen Size beds (18x20) and supplementary Twin Size beds (9x20).

Do you have a hydromassage/hot tub/jacuzzi at Majestic Colonial Punta Cana?

Majestic Colonial Punta Cana rooms have either an indoor or outdoor jacuzzi based on the booked room category.

Do you have a room with a terrace at Majestic Colonial Punta Cana?

At Majestic Colonial Punta Cana; the Colonial Junior Suite Ocean Front and the Colonial Club Colonial Junior Suite Ocean Front rooms have a terrace.

Do you have a room with balcony at Majestic Colonial Punta Cana?

At Majestic Colonial Punta Cana the rooms have a balcony; except the Majestic Jr. Suite (Swim Up) and Colonial Club Majestic Jr. Suite (Swim Up) which have a garden; and the Colonial Junior Suite Ocean Front y Colonial Club Colonial Junior Suite Ocean Front that have a terrace.

Is there a miniclub for children or a babysitting service at Majestic Colonial Punta Cana? What is the minimum age for access to the Kids club?

Majestic Colonial Punta Cana has a Kid"s Club and babysitting service avaulable for children from 4 to 12 years old.

Is it possible to smoke at Majestic Colonial Punta Cana?

At Majestic Colonial Punta Cana is possible to smoke on the balcony/terrace or designated open areas.

Is there private parking at Majestic Colonial Punta Cana?

Majestic Colonial Punta Cana offers free private parking.

Is the gym free of charges at Majestic Colonial Punta Cana?

At Majestic Colonial Punta cana de gym is part of the all-inclusive package. Available from 08:00 to 19:00.

Is the spa free of charges?

Majestic Colonial Punta Cana offer the spa with an additional cost. For more information; you can contact at spa.puntacana@majestic-resorts.com

What are the pool hours at Majestic Colonial Punta Cana?

The pool at Majestic Colonial Punta Cana is available from 8:00 to 18:00

Can I rent a baby stroller?

Majestic Colonial Punta Cana does not have available baby stroller rental service.

Does Majestic Colonial Punta Cana has a wheelchair available?

Yes. Majestic Colonial Punta Cana has available wheelchair rental service available. For information on availability and pricing; you may contact callcenter@majestic-resorts.com

How do I book excursions at Majestic Colonial Punta Cana?

You are able to book excursions through Go Majestic by contacting the WhatsApp number 1-829-599-4937 or email address reservations.puntacana@gomajestictours.com

Can you rent umbrellas and hammocks?

The umbrellas and hammocks in the Majestic Colonial Punta Cana area are free of charge for guests.

I want to surprise a client who is in the hotel; what services do you offer?

Majestic Colonial Punta Cana has several options; for detailed information contact callcenter@majestic-resorts.com

Do you have pool/beach towels at the hotel or do I have to bring them?

Majestic Colonial Punta Cana has pool/beach towels avaIlable for guests.

Is Majestic Colonial Punta Cana adapted for people with reduced mobility or physical disabilities?

The Majesic Colonial Punta Cana is wheelchair accessible and it also has elevators available in each buildings to access all restaurants; theater; lobby and other areas.

Can I exchange currency at Majestic Colonial Punta Cana?

Yes. At Majestic Colonial Punta Cana you are able to exchange American Dollar; Canadian Dollar; British Pounds and Euros to Dominican Peso.

How can I book a Green Fee at Majestic Colonial Punta Cana?

To book a Green Fee you may approach to the Guest Service at the time of arrival to Majestic Colonial Punta Cana in order to book it.

Does the Majestic Colonial Punta Cana offer laundry service?

Laundry service is available at Majestic Colonial Punta Cana at an extra cost.

Can you request a gluten-free/ vegetarian/vegan/celiac menu at Majestic Colonial Punta Cana?

Majestic Colonial Punta Cana has options that adapt to dietary restrictions, allergies and special nutritional needs for infants or babies. You only need to notify customer service staff upon arrival.

Are meals/drinks included at Majestic Colonial Punta Cana?

All meals and drinks; alcoholic and non alcoholic are included at Majestic Colonial Punta Cana.

What time is breakfast at Majestic Colonial Punta Cana?

Breakfast at Majestic Colonial Punta Cana is from 07:00 until 10:00 or continental from 09:30 until 12:00

Do restaurants require a dress code for Majestic Colonial Punta Cana?

The general dress code for the restaurants at Majestic Colonial Punta Cana is: for ladies; casual elegant allowing open toes sandals and shoes as well as dresses, for gentleman and teenagers long trousers are required, closed shoes, collar and sleeve shirt for the fine dining restaurants. Dress shorts are allowed in the restaurants that do not require reservation but the rule for shirt and shoes remains the same

WHERE DO I START?

Do you hold destination weddings at Majestic Colonial Punta Cana?

Correct, the hotel holds destination weddings.

Is there a dedicated wedding planner on site? Can I contact him/her by email?

Majestic Colonial Punta Cana has an experienced Wedding team that will assisting you throughout the planning process. For information, please contact us at infoweddings.puntacana@majestic-resorts.com

What services does the wedding planner provide? Is there a fee?

The wedding planner will help you with the coordination and details that you have in mind for your special day. Majestic Colonial Punta Cana wedding planner and wedding coordinator onsite services are included in our wedding packages.

How much time would we need to reserve our wedding in advance?

Majestic Colonial Punta Cana requires at least 1 month prior to the wedding to have enough time to make all the proper arrangements for the wedding and room reservations.

Can we reserve a wedding on short notice in Majestic Colonial Punta Cana?

If there is availability of the date you may request, and they will need the confirmation at least 30 days prior to the wedding date.

How many days do we need to arrive prior to the ceremony?

There is no time restriction

What is the difference between legal (civil), religious and symbolic ceremonies?

Civil ceremony is performed by a Dominican Judge. It is legally binding, and it includes the marriage certificate delivered to your home. // Catholic ceremony: More formal than the civil or symbolic ceremonies, the catholic ceremony is performed by the local Catholic Priest and can also be legally binding. // Symbolic ceremony: It is performed by the wedding coordinator onsite and is almost identical to the civil ceremony except it is not legally binding. For information, please contact infoweddings.puntacana@majestic-resorts.com

Does this resort offer same sex ceremonies? / Do you work with same-sex couples?

Majestic Colonial Punta Cana performs same sex marriages for symbolic ceremonies only.

For Majestic Colonial Punta Cana do we need to send any documentation prior to arrival?

Once the wedding is confirmed the wedding planning guide must be returned at least 30-45 days prior to your arrival or any additional paperwork or documentation required based on the type of ceremony booked.

CEREMONY AND RECEPTION LOCATIONS

What private indoor and outdoor areas of Majestic Colonial Punta Cana are available for a wedding? Are indoor spaces air-conditioned?

The hotel has several indoor and outdoor areas available based on the type of event the brides require.

How many people can each area accommodate in Majestic Colonial Punta Cana?

Main Ballroom up to 300 guests, Mini Ballroom up to 80 guests, Presidential Suite terrace up to 100 guests, Wet Bar up to 100 guests, Parrots Bar up to 40 guests, Beach Area up to 700 guests

Does Majestic Colonial Punta Cana has an online photo gallery, or can I get by email pictures of other destination weddings that have taken place at your property?

Please visit the online photo gallery https://majesticresortspuntacana.pixieset.com/

Can I add more decorations, or are the decorations set?

For Majestic Colonial Punta Cana decor packages are available for ceremonies and receptions.

WEDDING COST

What is the cost of a destination wedding at Majestic Colonial Punta Cana or is it included in the price of our stay?

An additional supplement applies based on your needs.

Can you email a price list to me? Do you expect those prices to change by the date of my wedding?

Majestic Colonial Punta Cana can email you a price list, these are subject to change for future weddings if not confirmed yet.

What is the usual etiquette of paying for wedding guests of Majestic Colonial Punta Cana?

Usually, guests pay for their room reservations/transfers/excursions.

What about guests attending the wedding but not staying at Majestic Colonial Punta Cana?

A full day pass supplement will apply to attend the wedding, plus any fees involved in private events. The number of guests outside the resort cannot exceed 10% of the total amount of guests with reservations to attend your wedding.

Are rooms and flights included in the prices of the wedding packages?

Majestic colonial Punta Cana does not offer packages including flights.

Do you require a down payment? How much? When is the balance due?

All expenses for Majestic Colonial Punta Cana are paid upon arrival before the wedding date.

What is your cancellation policy for Majestic Colonial Punta Cana?

No cancellation fee applies.

WEDDING DETAILS & DECOR

What if we want a ceremony that honors a particular religion; can someone of that faith be provided?

The hotel can verify the availability in the area, or you can also bring the person to perform it.

Can we arrange a non-religious ceremony?

Yes, in Majestic Colonial a non-religious ceremony can be arrange.

How long is the ceremony in Majestic Colonial Punta Cana?

Around 15 minutes. If you are having a Catholic Ceremony it will be between 30 – 60 minutes.

What do brides and grooms typically wear at Majestic Colonial Punta Cana for destination weddings?

Brides and grooms’ outfits are based on the ceremonies locations but typically are used formal or casual elegant.

Will someone be available to iron my wedding dress?

In Majestic Colonial Punta Cana this service is included in the wedding package (steaming of the bride´s dress and groom´s suit).

What do you do if I schedule an outside ceremony and reception -- and it rains?

Majestic Colonial Punta Cana always have a backup plan for all outside events.

What time are the sunset and the approximate temperature an hour before?

Time of the sunset varies based on the season, generally is between 06:00p.m. and 07:00p.m; temperature an hour before is 81F approx.

What types of flowers are available locally? Is there a florist onsite?

The hotel work with a variety of flowers with tropical style. Majestic Colonial Punta Cana has a preferred florist vendor that provide the services.

Is live music available in Majestic Colonial Punta Cana?

There are many options of live music available for your wedding day.

Can we supply our own music?

In Majestic Colonial Punta Cana it is possible for you to bring your own music on a smart phone or USB.

Can you email me suggested menus for the reception?

Majestic Colonial Punta Cana wedding specialist will help you with the Menu.

Majestic Colonial Punta Cana supplies the wedding cake?

In the wedding package is included a white icing cake for the number of guests attending to the wedding.

Do you provide photography/videography services? What is the cost and what do we get for that amount?

The hotel has an onsite photography/videography service, prices are established based on the selected package.

Will my ceremony be in English?

It will depend on the type of ceremony booked, please contact wedding specialits at: infoweddings.puntacana@majestic-resorts.com

Will I be able to perform a rehearsal of the ceremony?

Can be plan during the days prior to the wedding.

DOMINICAN REPUBLIC LEGALITIES

Is there someone who can handle the legal details for us and will guide us through the process?

The hote does not provide legal services, but we are able to refer you to any necessary resources for assistance.

What are the requirements to get a marriage license in your destination?

For more information on requirements please contact Majestic Colonial Punta Cana at infoweddings.puntacana@majestic-resorts.com

Are witnesses required?

Yes, minimum 2 witnesses 18+ years.

What is a Single Status Affidavit document, why do I need it and where do I get it?

This is a document that states that you are legally single. You may require a single status certificate if you intend to be married outside your country.

I was divorced less than one year ago. Can I have my civil ceremony at the resort?

If divorced less than one year ago, it is possible for you to have a civil ceremony at the resort.

WEDDING EXTRAS

Do you have a dedicated honeymoon suite? Can you show me what it looks like?

Majestic Colonial Punta Cana includes in the wedding package a room upgrade (subject to availability) for the bride and groom.

Is there a charge for guests to participate in sports at Majestic Colonial Punta Cana?

As part of the all-inclusive non-motorized water sports are included, basketball courts and tennis court available, for information on additional activities, please contact us at reservations.puntacana@gomajestictours.com

Do I need any immunizations before traveling to the Dominican Republic?

Majestic Colonial Punta Cana recommends guests to verify with their local health authorities before traveling.

I have missed the flight; I want to know if I can get a refund for the first night?

In case of late arrival; guests will be billed for the original reserved nights.

Is it possible an early check-in in Majestic Colonial Punta Cana?

Yes; Majestic Colonial Punta Cana provides courtesy showers and lockers for your luggage in the lobby area so you can enjoy the facilities while waiting for your room. The delivery of rooms before 15:00 UTC-4 is subject to additional charges and availability.

I have not received the confirmation email; what can I do?

If you booked through www.majestic-resorts.com; please contact Majestic Colonial Punta Cana at 1-888-477-7227 from Monday to Sunday from 08:00-22:00 UTC-4 for assistance.

What is the check in and check out time at Majestic Colonial Punta Cana?

At Majestic Colonial Punta Cana check-in is at 15:00 and check out at 12:00.

Is it necessary to indicate the information of all the occupants of the reservation?

When making your reservation with Majestic Colonial Punta Cana; you only have to indicate the information of the holder of the booking. In case of including children in the reservation; it is important to specify ages when selecting the rooms.

What is the distance from the airport to the Majestic Colonial Punta Cana?

The distance from the Punta Cana International Airport to Majestic Colonial Punta Cana is approximately 26km.

Can I add a person to a reservation at Majestic Colonial Punta Cana?

At Majestic Colonial Punta Cana you may add an extra guest to the room if room category allow it and by paying the supplement involved; please make sure to have your booking information when contacting the hotel.

Can I make a reservation if I don"t have an email?

In order to make a reservation for Majestic Colonial Punta Cana through our web www.majestic-resorts.com is required an email address to recieve the confirmation.

Is it possible to leave Majestic Colonial Punta Cana after check-out time?

Yes; Majestic Colonial has courtesy showers and a storage room for your luggage in the lobby area so you can enjoy the facilities while waiting for your departure time. Check out after 12:00 is subject to additional charges and availability of the suite.

How do I change the dates or room category of my reservation at Majestic Colonial Punta Cana?

If the reservation was made through www.majestic-resorts.com; you may contact Majestic Colonial Punta Cana at 1-888-477-7227 from Monday to Sunday from 08: 00-22: 00 UTC-4. If you have made your reservation with a tour operator or travel agency; please contact them so they can assist you with your request.

If I arrive early to Majestic Colonial Punta Cana can I enjoy of the installations?

Late check out information at Majestic Colonial Punta Cana

The late check out at Majestic Colonial Punta Cana is subject to availability and sadditional charges at the time of departure.

I have a special request about my room.

The staff of Majestic Colonial Punta Cana is able to put the notes on the system of your room request; these are subject to availability by the time of arrival.

Can I pay for my reservation with someone else"s debit / credit card?

Majestic Colonial Punta Cana does not accept third parties credit cards. The holder of the credit card must be present for the payment.

What do Majestic Colonial Punta Cana consider an infant and a child?

At Majestic Colonial Punta Cana an infant is considered from 0-1.99 years old; while children are considered from 2-12 years old.

What is the animal policy? Can pets be accommodated?

Majestic Colonial Punta Cana accepts service dogs at the properties; however; some certifications and prior authorization from the hotel is required. For more details please contact callcenter@majestic-resorts.com

What payment methods does the Majestic Colonial Punta Cana accepts?

At Majestic Colonial Punta Cana; the following payment methods are accepted: cash (American Dollar; Canadian Dollar; British Pounds; Euros and Dominican Peso); credit and debit cards (Visa; Mastercard; American Express; Diners Club; Discover).

What is the tourist card? Who should pay it?

The tourist card is a tax rate that the country of the Dominican Republic charges to visitors as a requirement for entering the national territory; for tourist purposes; without the need for a Consular Visa. You can find more information at this link https://dgii.gov.do/sobreTarjetaTurista/Paginas/default.aspx

What is the cost of the Tourist Card?

The cost of the Tourist Card is US$ 10.00; subject to changes; and it"s use is limited to a one entry into the national territory. You can find more information at this link https://dgii.gov.do/sobreTarjetaTurista/Paginas/default.aspx

What is the cancellation policy for Majestic Colonial?

If you made your reservation through www.majestic-resorts.com or the call center you can cancel or modify your reservation up to 7 days prior the day of arrival without penalty; out of this period a penalty corresponding to 100% of the value of the deposit made applies. If the reservation was made through a tour operator or travel agency; please contact them so they can assist you according to their policies.

How do I cancel my reservation? What is the penalty?

To cancel a reservation for Majestic Colonial Punta Cana made through our website www.majestic-resorts.com or call center; you just need to access the link on your confirmation; no fee applies to cancellations made up to 7 days prior the day of arrival; out of this period a penalty corresponding to 100% of the value of the deposit made applies.

When will I receive a refund for my canceled reservation?

Once the reservation is canceled; the refund will be received from 1-10 business days.

Can the full amount be paid at the hotel?

When booking through www.majestic-resorts.com or call center a 20% deposit is required at the time of booking and the 80% remaining balance is due at check in.

I have a confirmed reservation. Can I request an upgrade?

Yes; you are able to make an upgrade at Majestic Colonial Punta Cana by paying an additional supplement based on the category requested.

How do I get to Majestic Colonial?

Getting to Majestic Colonial Punta Cana is very easy. You can make a reservation of transfers prior arrival with our DMC Go Majestic by contacting the WhatsApp number 1-829-599-4937 or email address reservations.puntacana@gomajestictours.com

How much is a taxi to from the airport?

The cost of a taxi to/from Punta Cana International Airport is approximately US$50 and has a maximum capacity of 4 people.

What room should I book at Majestic Colonial Punta Cana if I go with children?

If travelling with children guest must book a room in the family section at Majectic Colonial Punta Cana.

How much does a day pass cost?

Majestic Colonial Punta Cana doesn"t have day pass available.

How far are the rooms from the beach at Majestic Colonial Punta Cana?

The distance from the lobby to the beach is a 5 minutes walk.

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Excellent		118
Very good		11
Normal		1
Evil		0
Appalling		1

In family		50
In couple		55
In solitary		5
Of business		0
In a group		21

Location
Bedrooms
Service
Price quality
Cleaning
Sleep quality

Majestic Colonial Punta Cana 5-star Resort

Get To Know Our Rooms

Family Section (All Ages)

Junior Suite with Jacuzzi

Majestic Jr. Suite (Swim up)

Jr. Suite Ocean View Suite with a Jacuzzi

Colonial Jr. Suite Ocean Front (Outdoor Jacuzzi)

One Bedroom Suite with Jacuzzi

Junior Suite with Jacuzzi - Accesible

Junior Suite with a Jacuzzi

Majestic Jr. Suite (Swim up)

Jr. Suite Ocean View Suite with a Jacuzzi

Colonial Jr. Suite Ocean Front (Outdoor Jacuzzi)

One Bedroom Suite with Jacuzzi

Junior Suite with Jacuzzi - Accessible

Colonial Club (Adults Only 18+)

Colonial Club Jr. Suite with Jacuzzi +18

Colonial Club Majestic Jr. Suite (Swim up +18)

Colonial Club Jr. Suite Ocean View Suite with Jacuzzi +18

Colonial Club Colonial Jr. Suite Ocean Front Suite (Outdoor Jacuzzi +18)

Colonial Club One Bedroom Suite with a Jacuzzi +18

Colonial Club Junior Suite with Jacuzzi - Accessible

Colonial Club Jr. Suite with Jacuzzi +18

Colonial Club Majestic Jr. Suite (Swim up +18)

Colonial Club Jr. Suite Ocean View Suite with Jacuzzi +18

Colonial Club Colonial Jr. Suite Ocean Front Suite (Outdoor Jacuzzi +18)

Colonial Club One Bedroom Suite with a Jacuzzi +18

Colonial Club Jr. Suite with Jacuzzi +18

Majestic Colonial Punta Cana SPECIAL OFFERS

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Get To Know Our 5-Star Resort

Savor The Best Cuisine

Majestic Colonial Punta Cana Restaurants

Majestic Colonial Punta Cana Bars

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Majestic Colonial Punta Cana The Wedding Of Your Dreams

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Majestic Colonial
Punta Cana 5-star Resort

Get To Know
Our Rooms

Majestic Colonial Punta Cana
SPECIAL OFFERS

Enjoy Our 5-Star
Services And Facilities

Leisure, Sport And
Entertainment

Pools And
Relaxation Areas

Other
Services

Shared
Services

Majestic Colonial Punta Cana
Services and All Inclusive

Get To Know Our
5-Star Resort

Savor The Best
Cuisine

Majestic Colonial Punta Cana
Restaurants

Majestic Colonial Punta Cana
Bars

Majestic Colonial Punta Cana
The Wedding Of Your Dreams

Majestic Colonial Punta Cana
Enjoy Our Free
Golf Program

Majestic Colonial Punta Cana
Spa

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