aereal view of the resort majestic elegance

Majestic Elegance Punta Cana, in Playa Bávaro, is an incredible 5-star, all-inclusive resort surrounded by the most amazing landscapes, ideal for demanding customers looking for comfort and style while on vacation in the Caribbean.
Located in natural idyllic surroundings, Majestic Elegance Punta Cana provides a perfect combination of nature, unspoiled beaches, exclusive services and personalized, first-rate treatment, featuring the best facilities and amenities for our guests. Moreover, it is ideal for an active vacation due to the golf and water sports on offer.

Furthermore, if you ever have imagined what a perfect wedding in the exuberant Dominican Caribbean would be like, this marvelous resort is where all your dreams will come true. Please don’t hesitate to contact us if you would like to spend such an amazing day with us.
Ideal for couples, families and small groups, Majestic Elegance Punta Cana serves the best local and international cuisine, in addition to a wide range of leisure facilities and activities at one of the best beaches in the world.

Discover our
Rooms

Family Section (All Ages)

Junior Suite with Jacuzzi

Our 532 sq. ft. Junior Suites with a Jacuzzi accommodate up to 4 people. They feature a view of the garden or pool and are equipped with 1 king-size or 2 double beds.

Sofa and desk

Extra-large beds

Furnished balcony

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker

Room Service available ($)

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

Iron and ironing board

Free wi-fi

Children allowed

Rooms for people with reduced mobility (on request – subject to availability)

Inter-connecting rooms (on request – subject to availability)

Majestic Junior Suite (Swim Up)

Our 532 sq ft. Majestic Jr. Suites (Swim Up) are located on the ground floor and are equipped with 1 king-size or 2 double beds. They also feature an indoor jacuzzi and a private garden with direct access to the pool.

Sofa and desk

Extra-large beds

A furnished terrace and sun-loungers in the garden

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Room Service available from 7 a.m to 11 p.m.

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Free wi-fi

Children allowed

Colonial Jr. Suite (Outdoor Jacuzzi)

The Colonial Jr. Suites (Outdoor Jacuzzi) are located on the 4th floor and feature a view of the pool. They are 532 sq ft. in size and are equipped with 1 indoor and 1 outdoor Jacuzzi. These rooms are furnished with a four-poster king-size bed and accommodate up to 4 people.

Sofa and desk

Extra-large beds

A furnished balcony or terrace with sun-loungers

A jacuzzi in the room and an outdoor jacuzzi

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Room Service available from 7 a.m to 11 p.m.

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Free wi-fi

Children allowed

One Bedroom Suite with Jacuzzi

Our 1064 sq. ft. One Bedroom Suites with a Jacuzzi feature a lounge area separate from the main room, an indoor jacuzzi and a four-poster king-size bed. These rooms have a view of either the garden or the pool.

Lounge area separate from the main room

Extra-large beds

Furnished balcony

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Room Service available from 7 a.m to 11 p.m.

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Free wi-fi

Children allowed

Junior Suite with Jacuzzi

Our 532 sq. ft. Junior Suites Accessibles with indoor Jacuzzi are located on ground floor and accommodate up to 4 adults. These rooms are equipped with 1 king or 2 queen size beds.

Sofa and desk

Extra-large beds

Furnished balcony

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker

Room Service available from 7 a.m to 11 p.m.

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

Iron and ironing board

Free wi-fi

Children allowed

Rooms for people with reduced mobility (on request – subject to availability)

Inter-connecting rooms (on request – subject to availability)

Discover our Adults Only 18+ Club

Elegance Club Jr. Suite with Jacuzzi +18

Our 532 sq. ft. Elegance Club Jr. Suites with a Jacuzzi accommodate up to 2 adults. They feature a view of the garden or the pool and are equipped with 1 king-size or 2 double beds.

Adults only

24/7 room service

Butler service

Pillow menu

Sofa and desk

Extra-large beds

Furnished balcony

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Free wi-fi

Elegance Club Majestic Jr. Suite (Swim up +18)

Our 532 sq. ft. Elegance Club Majestic Jr. Suites (Swim up) are located on the ground floor of the building and feature a private garden with direct access to the pool. These rooms are equipped with a four-poster king-size bed and accommodate up to 2 adults.

Adults only

24/7 room service

Butler service

Pillow menu

Sofa and desk

Extra-large beds

A furnished balcony with sun-loungers

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Free wi-fi

Elegance Club One Bedroom Suite with Jacuzzi +18

Our Elegance Club One Bedroom Suites with a Jacuzzi have a lounge area separate from the main room and a four-poster king-size bed. These rooms are 1064 sq ft. in size and accommodate up to 4 adults.

Adults only

24/7 room service

Butler service

Pillow menu

Sofa and desk

Extra-large beds

Furnished balcony

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Free wi-fi

Elegance Club Swim Up Suite (Outdoor Jacuzzi +18)

Our Elegance Club Swim Up Suites (Outdoor Jacuzzi) are located on the ground floor. These rooms feature 1 indoor and 1 outdoor jacuzzi, with a separate lounge and room, and 1064 sq ft. in size. They accommodate up to 4 adults and are equipped with a four-poster king-size bed.

Adults only

24/7 room service

Butler service

Pillow menu

Sofa and desk

Extra-large beds

Furnished balcony

A jacuzzi in the room and an outdoor jacuzzi

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Free wi-fi

Elegance Club Ocean View Suite (Outdoor Jacuzzi +18)

Our 1064 sq.ft. Elegance Club Ocean View Suites (Outdoor Jacuzzi) are equipped with a four-poster king-size bed and have a separate lounge and bedroom. They are fitted with an indoor and outdoor jacuzzi and accommodate up to 4 adults.

Adults only

24/7 room service

Butler service

Pillow menu

Sofa and desk

Extra-large beds

A furnished balcony or terrace with sun-loungers

A jacuzzi in the room and an outdoor jacuzzi

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Free wi-fi

Majestic Elegance Punta Cana
SPECIAL OFFERS

Swing into savings in Punta Cana
Golf Included

Receive one complimentary green fee per guest staying at the Majestic Elegance Punta Cana or Majestic Colonial Punta Cana

Majestic Elegance Punta Cana
Services and All Inclusive

11 bars in different areas of the hotel


5 additional bars for Elegance Club customers (+18)


7 restaurants, 5 of which are open for a la carte dinners only, unlimited visits allowed, booking only required for Limited Gourmand, for adults (+12 years of age) and 9 Doors (Teppanyaki tables).


Room service included (6 a.m. to 12 a.m. Family Section) (24 hours Elegance Club +18)


Total number of Pools through the resort (9). Opening hours 8am to 6pm.


One 300m/985 ft length river style swimming pool with swim up bar


2 integrated jacuzzis in the pool


1 green fee per adult per 5-night stays at Majestic Elegance. At Elegance Club +18: 2 green fees per adult per 5-night stays


Teenagers’ game area featuring pool tables, table football, table tennis and darts


4 tennis courts


Basketball court


Live music in the Plaza bar every evening


Free entrance to the Sports Bar. Food and drinks included


Free entrance to Coco´s night club. Drinks included


Free entrance to the Casino. Drinks included


Free minibar: beer, soft drinks, water, snacks, re-stocked daily


A Catholic chapel celebrating mass once a week


Enjoy our 5-Star
Services & Facilities

Majestic Elegance Punta Cana, is the ideal hotel if you are looking for the best top of the range services and facilities; the best international cuisine, spectacular golf courses, a variety of wellness amenities, a service in accordance with the highest standards of quality and so much more available to you.

Come and stay at this marvelous beach resort with countless 5-star services within your grasp and enjoy an unforgettable vacation in the Dominican Caribbean.

Leisure, Sport &
Entertaiment



One of the extras our guests love about Majestic Elegance Punta Canta is the wide range of leisure facilities and activities for all ages and interests. Make the most of incredible theme shows, night life, golf and a vast entertainment program and sporting activities.

Entertainment personnel
Daytime activities
Nighttime entertainment with live shows in the different bars and common areas
Children´s club
A games area for teenagers with pool tables, table football, table tennis and darts
Guided activities and excursions (at an additional cost – provided by external agencies)
A spacious two-floor gymnasium equipped with a wide range of cardio and weight training machinery. The top floor also has rooms for Pilates and spinning
Tennis courts
Green Fees
Sports bar showing sports matches and events from all over the world
Coco’s night club, open every day from 11 p.m.


We invite you to take a walk along Calle Caribeña located between Majestic Colonial and Majestic Elegance, featuring specialist boutiques selling jewelry, cigarettes, gifts, pharmacy products and clothes ($).

Pools & Relaxation
Areas


Enjoy a laid-back vacation and adapt to the Dominican rhythm in our incredible pool and private beach areas equipped with sun-loungers and Bali beds. We have an amazing 300 m² pool for you to take advantage of the Caribbean sun. Furthermore, our Elegance Club has its own adults-only pool.

And, if you want to forget about the outside world, don’t hesitate to visit our fantastic Spa (shared with Majestic Mirage Punta Cana), located in the middle of an amazing mangrove swamp. It comprises 2 floors and 3 different areas in which to relax: a beauty salon, a wet area, and a massage and treatment center (with an additional charge).

Families


Majestic Elegance Punta Cana provides our family guests with a vast array of services and amenities such as unlimited snacks and drinks on a 24/7 basis, guided activities, games areas, Splash Kids area and much more.

You will find all this in the main area or Family Section (All Ages) with our All-Inclusive 24/7 Program. Would you like to find out more about what we have to offer? Click here.

Adults Only 18+


Discover all the 5-star facilities and services of the Elegance Club Adults Only +18 area. Click here for details.



 

Other
Services



Luxury services and facilities for first-rate vacations.

Free wi-fi throughout the hotel
Virtual concierge
Tourist information next to the Lobby (provided by external agencies)
Wake-up service
Late check-out (on request and subject to an additional charge)
Elevators
Room service
Laundry service ($)
Rooms for people with reduced mobility
Aromatherapy room service
24/7 service 
Luggage storage
Wine tasting room with a selection of wines from all over the world ($)
Free pool towels
Free parking
Courtesy shower in the Lobby for late check-out customers
Splashkids water area for children

Shared
Services


Our three hotels share a series of services for all our customers. These include Coco’s Night Club, Conference Centre, Casino, Sports Bar, Majestic Fast Food Corner, Splash Kids Club and our Catholic Chapel, conveniently located on our Caribbean Street, between Majestic Colonial and Elegance.

Get to know our
5-Star Resort

Imagine what your stay would be like by visiting the Majestic Elegance Punta Cana photo gallery and getting to know our rooms, facilities and services.

Delicious
International Cuisine
Available 24/7

Majestic Elegance Punta Cana provides you with the chance to savor the best international cuisine with delicious gourmet dishes and the best culinary specialties. Start the day energetically with our impressive variety of continental breakfasts, savor exquisite Italian specialties, try the best imported meats, snacks, pastries and drinks at any time of the day with our 24/7 service.

We want all the guests at our resort to enjoy a limitless variety of food, and as such we have specific plans for people with eating intolerances. Let us know in advance and our chef will conduct an analysis and monitor your plan.

Majestic Elegance Punta Cana
Restaurants

  • main buffet at majestic elegance

    Flavours

    This restaurant´s main buffet serves several kinds of international food. Open for breakfast, lunch and dinner. Dress code applies.

  • beachside restaurant at majestic elegance

    See & Sea

    A beachside restaurant with amazing sea views specializing in fish and seafood. Dress code applies.

  • japanese restaurant at majestic elegance

    9 Doors

    Japanese restaurant offering two dining options, 8 teppanyaki tables and a sushi bar. Reservations are only required for the teppanyaki tables, dress code applies.

  • Argentinean style steakhouse at majestic elegance

    El Asadito

    Argentinean style steakhouse offering the best cuts of imported beef. Open for à la carte dinner. Dress code applies.

  • gourmet restaurant at majestic elegance

    Limited Gourmand

    International gourmet cuisine with a live pianist. Dress code applies. Adults only. Booking is required.

  • fine italian cuisine restaurant at majestic elegance

    Il Bottaccio *

    Fine Italian cuisine offered for à la carte menu. À la carte breakfast and lunch in an exclusive environment for Elegance Club guests. Dress code applies.

* We inform you that the Il Botaccio serves a la carte breakfasts and lunches for our Majestic Elegance Club guests (adults of over 18 years of age).


 

Majestic Elegance Punta Cana
Bars

Main area bars

  • upper lobby bar at majestic elegance

    Piano Bar

    Upper Lobby - 9 a.m. to 12 a.m.

  • lower lobby bar at majestic elegance

    Lobby Bar

    Lower Lobby - 5 p.m. to 1 a.m.

  • bar at the caribbean street majestic elegance

    Sport Bar

    Caribbean Street 6:30 p.m. to 7 a.m.

  • disco at majestic elegance

    Disco COCOS

    Majestic Elegance - 11 p.m. to 4 a.m.

  • bar at the theatre majestic elegance

    Theatre Bar

    Caribbean Street 8 p.m. to 12 a.m.

  • bar at the main plaza majestic elegance

    Bar Plaza

    Main square - 6 p.m. to 12 a.m.

  • pool bar at majestic elegance

    Parrots Bar

    Pool - 9 a.m. to 6 p.m.

  • swim up bar at majestic elegance

    Swim Up Bar

    Pool - 10 a.m. to 6 p.m.

  • bar at the private beach of majestic elegance

    Beach Bar

    Beach – 9 a.m. to 11 p.m.

  • casino at the caribbean street of majestic elegance

    Casino

    Caribbean Street - 8 p.m. to 3 a.m.

Exclusive bars for Elegance Club 18+ customers

  • bar at the private pool of majestic elegance club

    Swim up Bar

    Private Pool - 9:30 a.m. to 6 p.m.

  • bar at the private beach of majestic elegance club

    Sunset Bar

    Lounge - 7 a.m. to 11 p.m.

  • bar sunrise at majestic elegance club

    Sunrise Bar

    Lounge - 7 a.m. to 11 p.m.

  • bars at the private pool of majestic elegance club

    Pool Bar (2 bars available)

    Private Pool - 9:30 a.m. to 6 p.m.

Experience a Magical Wedding at
Majestic Elegance Punta Cana

Choose Majestic Elegance Punta Cana to host the wedding of your dreams and we will ensure this is the most unforgettable day of your life.

We have a professional team of Wedding Planners who will be entrusted to making all your wishes come true, in addition to enchanting venues for your ceremony, reception and banquet.

Majestic Elegance provides you with:


Spacious lounges, wedding gazebos in our gardens and an impressive private white sand beach area
A chapel for catholic weddings
A photography service provided by Tropical Studio
Different areas in which to hold your cocktail party, among others: Piano Bar and See & Sea Terrace Bar
Presidential Suite (ask your wedding coordinator about availability and prices)
4 areas in which to hold your private wedding event ($): Elegance Ballroom (80 guests), Wet Bar (100 guests), Parrots Bar (50 guests) and the Beach Area

Find out more about our
Wedding and Honeymoon services

HERE

Majestic Colonial Punta Cana
Enjoy our free golf program

We at Majestic Elegance Punta Cana want you to enjoy the complete experience playing your favorite sport at the incredible Punta Blanca Golf Course, just 200 meters away from our resort. Our All-Inclusive program will enable you to take advantage of benefits including:

Majestic Elegance:


1 free green fee for each guest staying in the main section of Majestic Elegance and 2 free green fees for Elegance Club guests (*for a minimum stay of 5 nights)
Return transfer to the hotel lobby
Snacks and refreshments included
Balls included



*Mandatory Golf Cart fee of $45 usd per person.

Find out more about our Golf Offer
at Punta Cana

HERE

Majestic Elegance Punta Cana
Spa

Located in a separate building between Majestic Elegance Punta Cana and Majestic Mirage, our marvelous Majestic Spa will enable you to savor a sense of peace and tranquility with an incredible natural mangrove swamp as a backdrop. The spa provides guests with 3 specific spa and treatment areas ($):

The massage area: features spacious rooms providing a vast list of massage treatments (massages with oils, aromatic products, creams and oils; facial treatment, wraps, hydrotherapy).

The humid area: features 8 different showers, including ice, tropical, Swedish and aromatic. A sauna, Turkish baths and an enormous jacuzzi with hot and cold areas, including a saltwater bath.

The beauty parlor: features a hairdresser´s, a manicure and pedicure service and facial treatments.

Services available:

Wet area
Cosmetics
Fragrance showers
Saunas
Thalassotherapy
Massages
Water jets
Caldarium

Turkish bath
Flotation
Hydrotherapy
Hairdresser´s
Sensory room
Massages in your room
Relax room
Massages on the beach

Majestic Elegance Punta Cana
Feedback

Find out what our customers have to say about our facilities, rooms and services.

We have provided the following form for you to share your opinion with us and our future customers.

Thanks for your help!

9.54

on 10

EXCELLENT

on 57 reviews

Guest score
54
3
0
0
0
See opinions
14
39
1
0
3
Rating summary
Location
Bedrooms
Service
Price quality
Cleaning
Sleep quality
Management comments

9

"Thanks majestic Mirage staff! Great vacation "

This resort was very nice! Food was okay and My girl and I had a very nice Vacation! Shout out to Jose our butler for scheduling and dealing with all our needs your the man! Shout out to Carlos at seaside for your service at out beach side dinner and during lunch my friend thanks your great! And to all the majestic staff for being so friendly and giving great service! We would stay again and look forward to returning to a Majestic resort soon! I recommend this resort COVID-19 protocol is excellent as well staff make sure to take precautions and wore proper PPE! Overall this was a great place to stay and great vacation lots to do here!
Majestic Elegance Punta Cana

9.2

"Comentario"

Excelente servicio del personal de trabajo en especial a nuestro mayordomo. Francisco y en la playa el mesonero Carlos luis Una opinión que me gustaría que mejoraran en cuanto ala privacidad del jacuzzi ya que está expuesto y en caso de ir de Luna de miel o en pareja era incómodo estr en esta zona se desperdicia tan lindo lugar
Majestic Elegance Punta Cana

9.6

"Excelente estadia"

Buen ambiente para pasarlo con su pareja
Majestic Elegance Punta Cana

10

"Thanks"

Everything was wonderful, thank you
Majestic Elegance Punta Cana

9

"Check-in needs severe overhaul"

Check in took over an hour. Received no hotel information like a map, food choices, times, policies, spa info, ect. Eventually we were just handed our keys and said our butler would meet us at our room which never happened. We also had to wait in our room to get our luggage so we could enjoy any remaining part of the day. Finally got our bags by 5:30 (1.5hrs after checking in!). Worst check in and orientation we've ever seen.
Majestic Elegance Punta Cana

10

"Todo fue excelente "

Las personas del hotel son muy servicial y amables, en especial Jenny del Pool Bar y Anastacio del Buffet, estas personas realmente hicieron que nuestra estadía en el hotel fueran única e inolvidable.
Majestic Elegance Punta Cana

8.2

"Espectacular Personal en su Spa"

El Spa es espectacular .. de lo mejores que he visitado y el personal súper profesional y muy agradable, fuimos en varias ocasiones y realmente tengo que reconocer su maravilloso trabajo para con nosotros en especial a Alexandra, Rosaura y Nicolas .. y la encantadora señorita que maneja el Spa y que no recuerdo su nombre .. Graciassss por hacernos tan placentera nuestra estadía allá!
Majestic Elegance Punta Cana

8.8

"Review, please read until the end."

Ante todo y para empezar tengo que agradecer de antemano a todo el el Staff que trabaja en el Majestic Resort Mirage. El Mejor recuerdo que me llevo de uds. es su calidad humana y su profesionalismo, con algunas excepciones que mensionare mas adelante. Primeramente quiero reconocer a mi mayordomo al Sr. VICTOR SANTANA y al Sra. ALMA de Servicios al Cliente, por conseguir que mi estadia en el Resort haya sido una experiencia memorable, incluso en las situaciones mas incómodas, actuando de manera inmediata y muy profesional. El hotel cuenta con variedad de piscina, teatros, y una plaza, donde se presentan todas las noches bandas o cantantes en vivo. Hay que mencionar que las banda y las performances en el teatro, son de muy buena factura. El Resort cuenta con fácil acceso a las playas, Y tiene su propia compañía que ofrece actividades acuáticas, a precios rasonables, sin necesidad de salir del hotel, el cual recomiendo que le echen un vistazo. En mi caso escogí el Parasailing, los muchachos super atentos, y yo me lleve una experiencia espectacular. Con respecto a las bares, el Resort cuenta con una gran cantidad de bares a todo lo largo de sus instalaciones. Todos con muy buenas opciones de bebidas y Licores, con bastante variedad y marcas reconocidas disponibles. Excelente atención por parte de todos los bartenders, destacando muy especialmente el de MANUEL, quien se encuentra en la barra del pianobar por las tardes. Todo un showmen! Recomiendo pedir informacion del Spa, unas instalaciones en muy buenas condiciones que se encuentra en el resort. En mi caso mi mayordomo me lo recomendo. Gracias VICTOR por tan acertada sugerencia. La experiencia en el Spa, fue excelente, el masaje estubo OK, pero la atención de DAHIAM, fue extraordinaria. Me hizo un recorrido muy completo por cada una de las estaciones del spa: piscinas, sauna, baño Turco, piedra caliente, etc. Tengo que reconocer el esmero de DAHIAM por darme la mejor atencion posible. Fue una manera de cerrar mi estadia en el resort con broche de Oro. Con respecto a los restaurantes tengo que recomendar altamente al "SEASIDE" localizado en la zona de la playa. Este restaurante se destaca por la calidad de sus comidas y presentaciones de sus platos. Mis respeto al Cheft, de paso aprovecho la oportunidad por la cena a orillas de la playa. Convirtiéndose asi en mi restaurante favorito para las cenas. Para los desayuno, la historia es diferente, quien se destaco para esta hora del dia fue "EL MARKE PLACE" con su variedad y buen sabor en su Buffet matutino, y por todo el staff que trabaja allí. En este restaurante tuve el honor de conocer a NOEMI, NINEL, GEYLIN y MARIEL. Que con una agradable sonrisa me resivian todas las mañanas, y a los mesoneros EDWIN, GUZMAN, y por supuesto a SUPERMARIO por darme una atencion definitivamente inigualable. Un staff comprometido con la excelenci, El "Sport Bar", y "El Cafecito" eran mi lugar de escape cuando buscaba la informalidad, recomiendo los Camarones del Sport Bar, y los dulces de El Cafecito, variedad hasta cansarse y de muy buen gusto. Por su parte el Restaurante Japones, el "KABUKY" llena las espectativas pero tiene un mayor potencial que puede explotar. El resto de los restaurantes, tengo que mencionar que deben trabajar bastante en mejorar y elevar el desempeño para llegar a lo que ellos hacen llamarse. Exceptuando el STAKE HOUSE que no tube la oportunidad de visitar. En el caso del Italiano: "LA RINASCITA", deben trabajar mucho en el emplatado. Con Respecto al restaurante Gourmet, "L'ESSENCE RESTAURANT" FUE LA PEOR EXPERIENCIA que pude haber tenido en el resort. Empezando por el desempeño de sus camareros y en especial el desempeño poco profesional y deficiente del Capitan De Mesonero. Todo un desastre desde el momento que llegue a la mesa. Para empezar, la mesa no contaba con la cuberteria minima de un restaurant gourment, no habia "cuchillo de mantequilla", ni tenedor para la ensalada, ni copas para el vino blanco. En cuanto al desempeno de los camareros, fue muy pobre. Ejemplo de ello fue, me trajeron el vino sin presentarme la etiqueta, no me dieron la oportunidad de catar el vino, no me preguntaron si queria catar el mismo, pido un SAMBUCA, un licor dulce, y me lo sirven en una copa de vino, doy instrucciones que me traigan un cafe expreso al terminal el postre, y me lo sirvern con el postre, cosa que no entiendo, el porque de ellos no poder seguir instrucciones tan faciles. En cuanto a la comida, cabe resaltar la falta de presentacion de sus platos. El emplatado del Enty o plato de entrada, fue todo un desastre. La presentacion del Rib Eyes, el plato principal, estubo mas aceptable, pero el corte de Rib Eyes, parecia haber sido mutilado, tenia mas apariencia de una chuleta de puerco que el de un Rib Eyes. Por favor, disculpen mi falta de dominio del tema, pero para mi, no es mi concepto de lo que debe ser un Rib Eyes y mucho menos su presentacion o corte. Por Ultimo, pero no menos importante, se encuantra la pobre participacion del capitan de Mesoneros. Primero, Poco conocimiento del menu, no fue capas de reconocer que plato estaba comiendo, cuando le pregunto que plato era el que me acababan de servir. Por otra parte y siguiendo, tengo que mensionar el momento mas incomodo de la noche, cuando el señor me pregunto de donde soy, y le respondo que soy VENEZOLANO, pero que tengo muchos años viviendo en USA. En ese momento noto un cambio de actitud negativo hacia mi persona, como si el hecho de mi NACIONALIDAD DE ORIGEN le haya molestado o desagradado, pues cabe mencionar que tambien cuento con otras ciudadanias como la Americana e Italiano. Desde ese momento empezo a empeorar mas el servicio. Cabe mensionar, que el Capitan de Mesonero Me deja con la palabra en la boca. Un momento cumbre fue, cuando escucho a mis espalda que el Sr. Capitan Dice una expresion muy inapropiada "NO LE PAREN BOLA", honestamente no se porque, ni a que se referia con ello, y lamentablemente no se si se referia a mi, no tengo la certesa de ello, pero de que fue una expresion inapropiada para el lugar, sin duda lo fue. El mensaje que recibi del Capitan de Camareros, por su body language, fue un mensaje de desprecio desde el momento que le digo que soy VENEZOLANO, haciendome sentir que no era un comensal valioso, o que era menos valioso que el resto de los comensales que se encontraban presente, por el simple hecho de mi NACIONALIDAD DE ORIGEN. Por este incidente desagradable es que no puedo darle 5 estrellas al Resor en servicio. por las terribles fallas del restaurante, la pésima presentación de la comida, la falta de profesionalismo en el servicio, y especialmente la actitud nada profesional y xenofobica del Capitan de Mesoneros.
Majestic Elegance Punta Cana

10

"Trabajadores del majestic mirage"

Gracias por todas sus atenciones y amablidad. Todo el mundo fue muy amable con nosotros Manuel y Reinaldo gracias por todo.
Majestic Elegance Punta Cana

10

"TRANQUILIDAD"

DEBE PROHIBIRSE EL USO DE MUSICA PARTICULAR EN LUGARES PUBLICOS...ALGUNOS QUEREMOS TRANQUI;IDAD Y NO ESCUCHAR MUSICA A TODO VOLUMEN Y QUE AGEMAS NO ES DE NUESTRO GUSTO. REITERO ME REFIERO A MUSICA DE OTROS HUESPEDES .., NO DEL RESORT.
Majestic Elegance Punta Cana