aereal view of the resort majestic elegance

Majestic Elegance Punta Cana, in Playa Bávaro, is an incredible 5-star, all-inclusive resort surrounded by the most amazing landscapes, ideal for demanding customers looking for comfort and style while on vacation in the Caribbean.
Located in natural idyllic surroundings, Majestic Elegance Punta Cana provides a perfect combination of nature, unspoiled beaches, exclusive services and personalized, first-rate treatment, featuring the best facilities and amenities for our guests. Moreover, it is ideal for an active vacation due to the golf and water sports on offer.

Furthermore, if you ever have imagined what a perfect wedding in the exuberant Dominican Caribbean would be like, this marvelous resort is where all your dreams will come true. Please don’t hesitate to contact us if you would like to spend such an amazing day with us.
Ideal for couples, families and small groups, Majestic Elegance Punta Cana serves the best local and international cuisine, in addition to a wide range of leisure facilities and activities at one of the best beaches in the world.

Discover our
Rooms

Family Section (All Ages)

Junior Suite with Jacuzzi

Our 532 sq. ft. Junior Suites with a Jacuzzi accommodate up to 4 people. They feature a view of the garden or pool and are equipped with 1 king-size or 2 double beds.

Sofa and desk

Extra-large beds

Furnished balcony

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker

Room Service available ($)

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

Iron and ironing board

Free wi-fi

Children allowed

Rooms for people with reduced mobility (on request – subject to availability)

Inter-connecting rooms (on request – subject to availability)

Majestic Junior Suite (Swim Up)

Our 532 sq ft. Majestic Jr. Suites (Swim Up) are located on the ground floor and are equipped with 1 king-size or 2 double beds. They also feature an indoor jacuzzi and a private garden with direct access to the pool.

Sofa and desk

Extra-large beds

A furnished terrace and sun-loungers in the garden

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Room Service available from 7 a.m to 11 p.m.

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Free wi-fi

Children allowed

Colonial Jr. Suite (Outdoor Jacuzzi)

The Colonial Jr. Suites (Outdoor Jacuzzi) are located on the 4th floor and feature a view of the pool. They are 532 sq ft. in size and are equipped with 1 indoor and 1 outdoor Jacuzzi. These rooms are furnished with a four-poster king-size bed and accommodate up to 4 people.

Sofa and desk

Extra-large beds

A furnished balcony or terrace with sun-loungers

A jacuzzi in the room and an outdoor jacuzzi

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Room Service available from 7 a.m to 11 p.m.

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Free wi-fi

Children allowed

One Bedroom Suite with Jacuzzi

Our 1064 sq. ft. One Bedroom Suites with a Jacuzzi feature a lounge area separate from the main room, an indoor jacuzzi and a four-poster king-size bed. These rooms have a view of either the garden or the pool.

Lounge area separate from the main room

Extra-large beds

Furnished balcony

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Room Service available from 7 a.m to 11 p.m.

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Free wi-fi

Children allowed

Junior Suite with Jacuzzi

Our 532 sq. ft. Junior Suites Accessibles with indoor Jacuzzi are located on ground floor and accommodate up to 4 adults. These rooms are equipped with 1 king or 2 queen size beds.

Sofa and desk

Extra-large beds

Furnished balcony

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker

Room Service available from 7 a.m to 11 p.m.

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

Iron and ironing board

Free wi-fi

Children allowed

Rooms for people with reduced mobility (on request – subject to availability)

Inter-connecting rooms (on request – subject to availability)

Discover our Adults Only 18+ Club

Elegance Club Jr. Suite with Jacuzzi +18

Our 532 sq. ft. Elegance Club Jr. Suites with a Jacuzzi accommodate up to 2 adults. They feature a view of the garden or the pool and are equipped with 1 king-size or 2 double beds.

Adults only

24/7 room service

Butler service

Pillow menu

Sofa and desk

Extra-large beds

Furnished balcony

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Free wi-fi

Elegance Club Majestic Jr. Suite (Swim up +18)

Our 532 sq. ft. Elegance Club Majestic Jr. Suites (Swim up) are located on the ground floor of the building and feature a private garden with direct access to the pool. These rooms are equipped with a four-poster king-size bed and accommodate up to 2 adults.

Adults only

24/7 room service

Butler service

Pillow menu

Sofa and desk

Extra-large beds

A furnished balcony with sun-loungers

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Free wi-fi

Elegance Club One Bedroom Suite with Jacuzzi +18

Our Elegance Club One Bedroom Suites with a Jacuzzi have a lounge area separate from the main room and a four-poster king-size bed. These rooms are 1064 sq ft. in size and accommodate up to 4 adults.

Adults only

24/7 room service

Butler service

Pillow menu

Sofa and desk

Extra-large beds

Furnished balcony

Jacuzzi in the room

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Free wi-fi

Elegance Club Swim Up Suite (Outdoor Jacuzzi +18)

Our Elegance Club Swim Up Suites (Outdoor Jacuzzi) are located on the ground floor. These rooms feature 1 indoor and 1 outdoor jacuzzi, with a separate lounge and room, and 1064 sq ft. in size. They accommodate up to 4 adults and are equipped with a four-poster king-size bed.

Adults only

24/7 room service

Butler service

Pillow menu

Sofa and desk

Extra-large beds

Furnished balcony

A jacuzzi in the room and an outdoor jacuzzi

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Free wi-fi

Elegance Club Ocean View Suite (Outdoor Jacuzzi +18)

Our 1064 sq.ft. Elegance Club Ocean View Suites (Outdoor Jacuzzi) are equipped with a four-poster king-size bed and have a separate lounge and bedroom. They are fitted with an indoor and outdoor jacuzzi and accommodate up to 4 adults.

Adults only

24/7 room service

Butler service

Pillow menu

Sofa and desk

Extra-large beds

A furnished balcony or terrace with sun-loungers

A jacuzzi in the room and an outdoor jacuzzi

Separate “walk in” shower

Hair dryer, amenities and mirror

Bathrobe and slippers

Air conditioning and ceiling fan

TV with international channels

Telephone ($)

Free safe

Coffee maker and Nespresso machine

Separate door for room service

Bottle of champagne or arrival in your room (1 per stay)

Minibar with a daily replacement service

1 Bottle of Premium Liquor

Iron and ironing board

Free wi-fi

Majestic Elegance Punta Cana
SPECIAL OFFERS

Limited-time offer: Up to 30% off for travel this year
oferta exclusiva punta cana majestic resorts

Receive up to 30% savings when you book by May 31, 2021 for travel through December 23, 2021.

Travel in 2022, save up to 35% now
oferta ahorra con majestic resorts

Planning ahead? Book now to receive the best prices available for your vacation with Majestic Resorts in 2022 with savings of up to 35%.

Swing into savings in Punta Cana
Golf Included

Receive up to two complimentary green fees per guest for guests staying at The Club section of Majestic Elegance Punta Cana or Majestic Colonial Punta Cana.

Majestic Elegance Punta Cana
Services and All Inclusive

11 bars in different areas of the hotel


5 additional bars for Elegance Club customers (+18)


7 restaurants, 5 of which are open for a la carte dinners only, unlimited visits allowed, booking only required for Limited Gourmand, for adults (+12 years of age) and 9 Doors (Teppanyaki tables).


Room service included (6 a.m. to 12 a.m. Family Section) (24 hours Elegance Club +18)


Total number of Pools through the resort (9). Opening hours 8am to 6pm.


One 300m/985 ft length river style swimming pool with swim up bar


2 integrated jacuzzis in the pool


1 green fee per adult per 5-night stays at Majestic Elegance. At Elegance Club +18: 2 green fees per adult per 5-night stays


Teenagers’ game area featuring pool tables, table football, table tennis and darts


4 tennis courts


Basketball court


Live music in the Plaza bar every evening


Free entrance to the Sports Bar. Food and drinks included


Free entrance to Coco´s night club. Drinks included


Free entrance to the Casino. Drinks included


Free minibar: beer, soft drinks, water, snacks, re-stocked daily


A Catholic chapel celebrating mass once a week


Enjoy our 5-Star
Services & Facilities

Majestic Elegance Punta Cana, is the ideal hotel if you are looking for the best top of the range services and facilities; the best international cuisine, spectacular golf courses, a variety of wellness amenities, a service in accordance with the highest standards of quality and so much more available to you.

Come and stay at this marvelous beach resort with countless 5-star services within your grasp and enjoy an unforgettable vacation in the Dominican Caribbean.

Leisure, Sport &
Entertaiment



One of the extras our guests love about Majestic Elegance Punta Canta is the wide range of leisure facilities and activities for all ages and interests. Make the most of incredible theme shows, night life, golf and a vast entertainment program and sporting activities.

Entertainment personnel
Daytime activities
Nighttime entertainment with live shows in the different bars and common areas
Children´s club
A games area for teenagers with pool tables, table football, table tennis and darts
Guided activities and excursions (at an additional cost – provided by external agencies)
A spacious two-floor gymnasium equipped with a wide range of cardio and weight training machinery. The top floor also has rooms for Pilates and spinning
Tennis courts
Green Fees
Sports bar showing sports matches and events from all over the world
Coco’s night club, open every day from 11 p.m.


We invite you to take a walk along Calle Caribeña located between Majestic Colonial and Majestic Elegance, featuring specialist boutiques selling jewelry, cigarettes, gifts, pharmacy products and clothes ($).

Pools & Relaxation
Areas


Enjoy a laid-back vacation and adapt to the Dominican rhythm in our incredible pool and private beach areas equipped with sun-loungers and Bali beds. We have an amazing 300 m² pool for you to take advantage of the Caribbean sun. Furthermore, our Elegance Club has its own adults-only pool.

And, if you want to forget about the outside world, don’t hesitate to visit our fantastic Spa (shared with Majestic Mirage Punta Cana), located in the middle of an amazing mangrove swamp. It comprises 2 floors and 3 different areas in which to relax: a beauty salon, a wet area, and a massage and treatment center (with an additional charge).

Families


Majestic Elegance Punta Cana provides our family guests with a vast array of services and amenities such as unlimited snacks and drinks on a 24/7 basis, guided activities, games areas, Splash Kids area and much more.

You will find all this in the main area or Family Section (All Ages) with our All-Inclusive 24/7 Program. Would you like to find out more about what we have to offer? Click here.

Adults Only 18+


Discover all the 5-star facilities and services of the Elegance Club Adults Only +18 area. Click here for details.



 

Other
Services



Luxury services and facilities for first-rate vacations.

Free wi-fi throughout the hotel
Virtual concierge
Tourist information next to the Lobby (provided by external agencies)
Wake-up service
Late check-out (on request and subject to an additional charge)
Elevators
Room service
Laundry service ($)
Rooms for people with reduced mobility
Aromatherapy room service
24/7 service 
Luggage storage
Wine tasting room with a selection of wines from all over the world ($)
Free pool towels
Free parking
Courtesy shower in the Lobby for late check-out customers
Splashkids water area for children

Shared
Services


Our three hotels share a series of services for all our customers. These include Coco’s Night Club, Conference Centre, Casino, Sports Bar, Majestic Fast Food Corner, Splash Kids Club and our Catholic Chapel, conveniently located on our Caribbean Street, between Majestic Colonial and Elegance.

Get to know our
5-Star Resort

Imagine what your stay would be like by visiting the Majestic Elegance Punta Cana photo gallery and getting to know our rooms, facilities and services.

Delicious
International Cuisine
Available 24/7

Majestic Elegance Punta Cana provides you with the chance to savor the best international cuisine with delicious gourmet dishes and the best culinary specialties. Start the day energetically with our impressive variety of continental breakfasts, savor exquisite Italian specialties, try the best imported meats, snacks, pastries and drinks at any time of the day with our 24/7 service.

We want all the guests at our resort to enjoy a limitless variety of food, and as such we have specific plans for people with eating intolerances. Let us know in advance and our chef will conduct an analysis and monitor your plan.

Majestic Elegance Punta Cana
Restaurants

  • main buffet at majestic elegance

    Flavours

    This restaurant´s main buffet serves several kinds of international food. Open for breakfast, lunch and dinner. Dress code applies.

  • beachside restaurant at majestic elegance

    See & Sea

    A beachside restaurant with amazing sea views specializing in fish and seafood. Dress code applies.

  • japanese restaurant at majestic elegance

    9 Doors

    Japanese restaurant offering two dining options, 8 teppanyaki tables and a sushi bar. Reservations are only required for the teppanyaki tables, dress code applies.

  • Argentinean style steakhouse at majestic elegance

    El Asadito

    Argentinean style steakhouse offering the best cuts of imported beef. Open for à la carte dinner. Dress code applies.

  • gourmet restaurant at majestic elegance

    Limited Gourmand

    International gourmet cuisine with a live pianist. Dress code applies. Adults only. Booking is required.

  • fine italian cuisine restaurant at majestic elegance

    Il Bottaccio *

    Fine Italian cuisine offered for à la carte menu. À la carte breakfast and lunch in an exclusive environment for Elegance Club guests. Dress code applies.

* We inform you that the Il Botaccio serves a la carte breakfasts and lunches for our Majestic Elegance Club guests (adults of over 18 years of age).


 

Majestic Elegance Punta Cana
Bars

Main area bars

  • upper lobby bar at majestic elegance

    Piano Bar

    Upper Lobby - 9 a.m. to 12 a.m.

  • lower lobby bar at majestic elegance

    Lobby Bar

    Lower Lobby - 5 p.m. to 1 a.m.

  • bar at the caribbean street majestic elegance

    Sport Bar

    Caribbean Street 6:30 p.m. to 7 a.m.

  • disco at majestic elegance

    Disco COCOS

    Majestic Elegance - 11 p.m. to 4 a.m.

  • bar at the theatre majestic elegance

    Theatre Bar

    Caribbean Street 8 p.m. to 12 a.m.

  • bar at the main plaza majestic elegance

    Bar Plaza

    Main square - 6 p.m. to 12 a.m.

  • pool bar at majestic elegance

    Parrots Bar

    Pool - 9 a.m. to 6 p.m.

  • swim up bar at majestic elegance

    Swim Up Bar

    Pool - 10 a.m. to 6 p.m.

  • bar at the private beach of majestic elegance

    Beach Bar

    Beach – 9 a.m. to 11 p.m.

  • casino at the caribbean street of majestic elegance

    Casino

    Caribbean Street - 8 p.m. to 3 a.m.

Exclusive bars for Elegance Club 18+ customers

  • bar at the private pool of majestic elegance club

    Swim up Bar

    Private Pool - 9:30 a.m. to 6 p.m.

  • bar at the private beach of majestic elegance club

    Sunset Bar

    Lounge - 7 a.m. to 11 p.m.

  • bar sunrise at majestic elegance club

    Sunrise Bar

    Lounge - 7 a.m. to 11 p.m.

  • bars at the private pool of majestic elegance club

    Pool Bar (2 bars available)

    Private Pool - 9:30 a.m. to 6 p.m.

Experience a Magical Wedding at
Majestic Elegance Punta Cana

Choose Majestic Elegance Punta Cana to host the wedding of your dreams and we will ensure this is the most unforgettable day of your life.

We have a professional team of Wedding Planners who will be entrusted to making all your wishes come true, in addition to enchanting venues for your ceremony, reception and banquet.

Majestic Elegance provides you with:


Spacious lounges, wedding gazebos in our gardens and an impressive private white sand beach area
A chapel for catholic weddings
A photography service provided by Tropical Studio
Different areas in which to hold your cocktail party, among others: Piano Bar and See & Sea Terrace Bar
Presidential Suite (ask your wedding coordinator about availability and prices)
4 areas in which to hold your private wedding event ($): Elegance Ballroom (80 guests), Wet Bar (100 guests), Parrots Bar (50 guests) and the Beach Area

Find out more about our
Wedding and Honeymoon services

HERE

Majestic Colonial Punta Cana
Enjoy our free golf program

We at Majestic Elegance Punta Cana want you to enjoy the complete experience playing your favorite sport at the incredible Punta Blanca Golf Course, just 200 meters away from our resort. Our All-Inclusive program will enable you to take advantage of benefits including:

Majestic Elegance:


1 free green fee for each guest staying in the main section of Majestic Elegance and 2 free green fees for Elegance Club guests (*for a minimum stay of 5 nights)
Return transfer to the hotel lobby
Snacks and refreshments included
Balls included



*Mandatory Golf Cart fee of $45 usd per person.

Find out more about our Golf Offer
at Punta Cana

HERE

Majestic Elegance Punta Cana
Spa

Located in a separate building between Majestic Elegance Punta Cana and Majestic Mirage, our marvelous Majestic Spa will enable you to savor a sense of peace and tranquility with an incredible natural mangrove swamp as a backdrop. The spa provides guests with 3 specific spa and treatment areas ($):

The massage area: features spacious rooms providing a vast list of massage treatments (massages with oils, aromatic products, creams and oils; facial treatment, wraps, hydrotherapy).

The humid area: features 8 different showers, including ice, tropical, Swedish and aromatic. A sauna, Turkish baths and an enormous jacuzzi with hot and cold areas, including a saltwater bath.

The beauty parlor: features a hairdresser´s, a manicure and pedicure service and facial treatments.

Services available:

Wet area
Cosmetics
Fragrance showers
Saunas
Thalassotherapy
Massages
Water jets
Caldarium

Turkish bath
Flotation
Hydrotherapy
Hairdresser´s
Sensory room
Massages in your room
Relax room
Massages on the beach

Majestic Elegance Punta Cana
Feedback

Find out what our customers have to say about our facilities, rooms and services.

We have provided the following form for you to share your opinion with us and our future customers.

Thanks for your help!

9.36

on 10

EXCELLENT

on 77 reviews

Guest score
68
9
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Rating summary
Location
Bedrooms
Service
Price quality
Cleaning
Sleep quality
Management comments

9.6

"Vacation May 2021"

We had a great time. The beach was beautiful. We had so much fun. Big shout out to Luis Victor and Felix
Majestic Elegance Punta Cana

9.6

"Encuesta"

En general todo muy bien...Sin embargo, el room service es deficiente...La atención de algunos empleados es tosca y sin empatía. Para resaltar la atención de Anyelina en la zona de playa....Es muy dulce y servicial.
Majestic Elegance Punta Cana

9.6

"Encuesta"

En general todo muy bien...Sin embargo, el room service es deficiente...La atención de algunos empleados es tosca y sin empatía. Para resaltar la atención de Anyelina en la zona de playa....Es muy dulce y servicial.
Majestic Elegance Punta Cana

7.4

"Stay and service "

Beautiful Resort, great staff, food was wonderful, everyone was friendly and greeted us. Did not receive good room service, several times items did not get restocked on a daily basis. A very huge language barrier, I speak English only, causing many issues.
Majestic Elegance Punta Cana

6.6

"Beautiful view "

Water bottles in mini fridge were used and already opened, phone did not work and no one responded to daily request to fix so no room service at all. We wanted to go to the mall and went to the hotel travel office and were brought to a plaza with black windows, not the family trip to the blue mall, hard rock or Santo Domingo everyone was talking about when we returned. Otherwise, beautiful beach, very clean landscaping and grounds, friendly staff, large clean room and the frozen drinks were fantastic!
Majestic Elegance Punta Cana

7

"Pagamos por un Elgance Club que nunca disfurtamos"

Lo primero fue que al llegar al hotel fue que nos enteramos que nuestro hotel estaba cerrado por el COVID, nos llevaron al hotel de al lado que pertenece a la misma cadena Majestic, y eso ya nos genero confusion y desconfianza, nunca nos avisaron de ante mano que el Majestic Elegance estaba cerrado, sin embargo lo venden como disponible. Nos sentimos muy decepcionados del servicio recibido, hasta podriamos decir categoricamente que nos sentimos estafados. Pagamos por unos servicios que nunca recibimos y en la practica resultaron todo lo contrario. Pagamos por un Club Elegance, que supuestamente tendria beneficios extras respecto a una habitacion standard, pero eso nunca existio. Se suponia que nos hospedarian en una zona solo para adultos, falso, habian niños de todas las edades por todos lados. Cuando hicimos la reserva lei opinones de clientes mencionando todas las ventajas de pagar por el mencionado Club, y a nosotros no nos brindaron nada de eso. Estuvimos 5 noches y nunca conocimos al mayordomo que nos correspondia, nunca nos pusieron botellas de bebidas alcoholicas en la habitacion, ni la de Champagne a la llegada, solo ponian dos cervezas (Presidente LIGHT) todos los dias, en la habitacion no habian zapatillas ni carta de almohadas como anuncian, el aire acondicionado no enfriaba mucho y hacia ruido. Cuando ibamos a cambiar las toallas de playa al lounge nunca habian toallas limpias, a la hora que fuera. Cuando nos hicieron el test del COVID y no conociamos al mayordomo fuimos en persona a buscar los resultados, no lo pudieron imprimir porque la impresora del lounge no servia. Las llaves de la habitacion se desmagnetizaban muy facil, incluso cuidando no acercarlas al celular, y cuando ibamos al lounge a cambiarlas el aparato estaba roto. Se suponia que habian bebidas y comidas en el lounge en horario que estuviese abierto, pues muchas veces faltaban bebidas, la maquina que hacia cafe o estaba rota o no tenian capsulas de cafe disponibles. Deberian haber piscinas solo para adultos, segun anuncian, pero en todas las piscinas accedian familias completas con niños. En el momento del Check out no aparecia como que nosotros habiamos pagado la reserva, se les habia extraviado el comprobante de pago de la tarjeta de credito, tuve que darles la copia mia de cliente y ellos sacarme una fotocopia de la misma para guardarla para mis records. Entendemos que AL MENOS nos deben reembolsar lo que pagamos por ese "Elegance club" que nunca disfrutamos de sus supuestos beneficios. Es una pena porque escogimos ese hotel por referencias de amigos que habian estado antes ahi y nos hablaron de todas las ventajas de ese hotel y su Club Elegance, pero no lo disfrutamos en absoluto. Una cosa si quiero aclarar es la magnifica atencion de los empleados (camareras, bar, restaurantes, animadores) del hotel, son muy atentos, siempre con sonrisas y palabras alagadoras para los clientes. No me queje de todo esto durante mi estancia en el hotel porque no queria perder tiempo de mis vacaciones en ir a la direccion del hotel para quejarme, y como nunca conoci al mayordomo a pesar que pregunte por el varias veces, no pude tramitar las quejas hasta ahora. Quedo a la espera de su atencion y respuesta, atentamente, Miguel Abalo, Email: abalomiguel@hotmail.com
Majestic Elegance Punta Cana

6.6

"Overall "

Food was awful, nothing had any taste to my preference. Breakfast was the only good meal there. Toilet didn’t flush. Because of that I had to use public restroom. Call front desk and they did absolutely nothing. Room Service was trash. I give them -10. When ordering room service 7pm or 8pm, food arrives 1am and most case it doesn’t arrive at all. No one call to explain why our food wasn’t delivered and give a common courtesy Guests Service. I paid for room decorations for my girlfriend birthday including a bottle of champagne, that request wasn’t honored. We we also told we got an upgrade which was totally misleading. My girlfriend was disappointed because the request wasn’t fulfilled and front was very little help.
Majestic Elegance Punta Cana

10

"review"

What a great Vacation! Manager Jose Gutiemez was on top of it. Also excellent service from the pool side bar from Maxima, Felix, Luis and Rosa. End the Bar Cafe Vickiana nd Analuisa also Great!. So please give them all my best wishes and Thanks for Great Service. Robert Mello
Majestic Elegance Punta Cana

10

"Vacation "

Great vacation! Resort was very nice.
Majestic Elegance Punta Cana

9.8

"Honeynoon"

We had a wonderful experience
Majestic Elegance Punta Cana

Frequent Questions
FAQ

Yes, Majestic Elegance Punta Cana has free WIFI throughout the hotel.

Yes, Majestic Elegance Punta Cana has a pillow menu in the Club section of the hotel.

Yes, you will find a deposit box in the rooms at Majestic Elegance Punta Cana.

Yes, there is a hairdryer in all rooms at Majestic Elegance Punta Cana.

Majestic Elegance Punta Cana features a traditional iron and ironing board.

Cots can be requested upon arrival at the reception of the Majestic Elegance Punta Cana hotel, and are subject to availability.

A microwave can be requested from the customer service department at Majestic Elegance Punta Cana, but is subject to availability. You may also request hot water to sterilise baby bottles.

There is no refrigerator in the rooms at Majestic Elegance Punta Cana, but they do have a minibar.

Yes, you can make a group reservation. You must contact the groups department of Majestic Elegance Punta Cana at the following email: groups.puntacana@majestic-resorts.com. A minimum of 10 rooms is required to be considered as a group.

At Majestic Elegance Punta Cana, the price of drinks from the minibar is included in the price.

Room sizes at Majestic Elegance Punta Cana ranges from 532-1064 square feet based on the category selected.

In Majestic Elegance Punta Cana you can find 3 types of beds: King Size (200"X200"), Queen Size (180"x200") and Twin supplementary beds (90"x200").

The rooms at Majestic Elegance Punta Cana have a Jacuzzi, indoor or outdoor, depending on the category of room booked.

Yes, the rooms with terrace at Majestic Elegance Punta Cana are the Colonial Junior Suite Ocean Front and Colonial Club, Colonial Junior Suite Ocean Front.

The rooms at Majestic Elegance Punta Cana have a balcony, except for the Majestic Jr. Suite (Swim Up) and Colonial Club Majestic Jr. Suite (Swim Up) which have a garden; and the Colonial Junior Suite Ocean Front and Colonial Club, Colonial Junior Suite Ocean Front which have a terrace.

Yes, at Majestic Elegance Punta Cana there is a Kids Club and babysitting service for children between the ages of 4 and 12.

Smoking is permitted at Majestic Elegance Punta Cana on room balconies/terraces, as well as in certain designated open areas.

Majestic Elegance Punta Cana offers free private parking.

At Majestic Elegance Punta Cana the gym is part of the All Inclusive package. Opening hours are from 08:00 to 19:00.

No, at Maestic Elegance Punta Cana the spa has an additional cost.

The Majestic Elegance Punta Cana swimming pool is open from 8:00 to 18:00.

At Majestic Elegance Punta Cana it is not possible to rent prams.

Yes, Majestic Elegance Punta Cana has wheelchairs available for rent. For availability and pricing information, please contact: callcenter@majestic-resorts.com.

Yes, you can book tours with Go Majestic, via WhatsApp at 1-829-599-4937 or via email at: reservations.puntacana@gomajestictours.com.

Yes, the umbrellas and sun loungers at Majestic Elegance Punta Cana can be enjoyed free of charge.

Majestic Elegance Punta Cana has multiple options to surprise its clients. You can contact and get information through the following email: callcenter@majestic-resorts.com

Yes, pool and beach towels are available at Majestic Elegance Punta Cana.

Yes, Majestic Elegance Punta Cana is adapted for people with reduced mobility. It has wheelchair access and lifts in all the buildings to reach the different areas of the hotel (restaurants, lounges, etc.).

Yes, at Majestic Elegance Punta Cana you can exchange US Dollars, Canadian Dollars, British Pounds and Euros into Dominican Pesos.

You can book a Green Fee when you arrive at Majestic Elegance Punta Cana.

Yes, Majestic Elegance Punta Cana has a laundry service, at an additional cost.

Yes, Majestic Elegance Punta Cana has menu options to accommodate dietary restrictions, allergies and special nutritional needs for infants or babies. Simply notify our customer service staff upon arrival at the hotel.

Yes, meals, alcoholic and non-alcoholic beverages are included at Majestic Elegance Punta Cana.

Breakfast at Majestic Elegance Punta Cana is available from 07:00 to 10:00 or continental from 9:30 to 12:00.

The general dress code for the restaurants at Majestic Elegance Punta Cana is: for ladies; casual elegant allowing open toes sandals and shoes as well as dresses, for gentleman and teenagers long trousers are required, closed shoes, collar and sleeve shirt for the fine dining restaurants. Dress shorts are allowed in the restaurants that do not require reservation but the rule for shirt and shoes remains the same

WHERE DO I START?

Yes, destination weddings are possible at the Majestic Elegance Punta Cana.

The hotel has an experienced wedding team who will assist you throughout the planning process. For more information, please contact us at the following email address: infoweddings.puntacana@majestic-resorts.com

The wedding planner will help you with the coordination and details to make this special day a success. At Majestic Elegance Punta Cana, wedding planning and coordination services are included in the wedding packages.

Majestic Elegance Punta Cana needs at least 1 month in advance to allow enough time to make all the proper wedding and room reservation arrangements.

Yes, as long as Majestic Elegance Punta Cana has availability on that date. However, we require confirmation at least 30 days prior to the wedding date.

You can arrive at Majestic Elegance Punta Cana at any time of your choice, with no time restrictions.

Civil ceremony is performed by a Dominican Judge. It is legally binding, and it includes the marriage certificate delivered to your home. // Catholic ceremony: More formal than the civil or symbolic ceremonies, the catholic ceremony is performed by the local Catholic Priest and can also be legally binding. // Symbolic ceremony: It is performed by the wedding coordinator onsite and is almost identical to the civil ceremony except it is not legally binding. For information, please contact infoweddings.puntacana@majestic-resorts.com

At the Majestic Elegance Punta Cana, symbolic same-sex ceremonies can be held.

Once the wedding is confirmed, the wedding planning guide must be returned at least 30-45 days prior to arrival or any additional documentation required depending on the type of ceremony booked.

CEREMONY AND RECEPTION LOCATIONS

Majestic Elegance Punta Cana has several indoor and outdoor areas available for weddings.

Majestic Elegance Punta Cana features a main ballroom for up to 300 guests; mini ballroom for up to 80 guests; presidential suite terrace for up to 100 guests; Wet Bar for up to 100 guests; Parrots Bar for up to 40 guests and beach area for up to 700 guests.

Yes, you can visit the Majestic Elegance Punta Cana online photo gallery at this link: https://majesticresortspuntacana.pixieset.com/

The hotel has decoration packages available for ceremonies and receptions.

WEDDING COST

At Majestic Elegance Punta Cana an additional supplement is applied depending on the needs of each client.

Majestic Elegance Punta Cana may email a price list. These prices are subject to change for future weddings if not yet confirmed.

Usually, guests pay for their room reservations/transfers/excursions.

Majestic Elegance Punta Cana will apply a full day pass supplement to attend the wedding, in addition to the charges derived from private events. The number of guests outside the resort cannot exceed 10% of the total number of guests staying for the wedding.

No, flights are not included in the packages offered by Majestic Elegance Punta Cana.

At Majestic Elegance Punta Cana, expenses are payable on arrival, prior to the wedding date.

Majestic Elegance Punta Cana does not apply any cancellation fees.

WEDDING DETAILS & DECOR

From Majestic Elegance Punta Cana we can check availability in the area, or you can also bring the person to do it.

Yes, in Majestic Elegance Punta Cana a non-religious ceremony can be arrange.

The ceremonies last approximately 15 minutes. The Catholic ceremony will be between 30 and 60 minutes.

Brides and groom"s outfits are based on ceremony venues, but usually formal or smart casual attire is used.

Ironing service is included in the wedding package, with steam ironing of the bride"s dress and groom"s suit.

Majestic Elegance Punta Cana always has an alternative plan for all outdoor events.

Time of the sunset varies based on the season, generally is between 06:00p.m. and 07:00p.m; temperature an hour before is 81F approx.

Majestic Elegance Punta Cana has an external supplier that provides this service and can work with a wide variety of tropical flowers.

Yes, Majestic Elegance Punta Cana has several live music options for your wedding day.

Yes, anyone can bring their own music on a smartphone or USB stick.

The wedding specialist at Majestic Elegance Punta Cana will guide you through the menu.

Included in the Majestic Elegance Punta Cana wedding package is an exquisite white icing cake.

Majestic Elegance Punta Cana offers photography/videography services, and prices are set according to the package selected.

It will depend on the type of ceremony booked, please contact wedding specialits at: infoweddings.puntacana@majestic-resorts.com

The hotel can plan this in the days leading up to the wedding.

DOMINICAN REPUBLIC LEGALITIES

Majestic Elegance Punta Cana does not provide legal services, but we are able to refer you to any necessary resources for assistance.

For information about the requirements, you can contact the hotel by sending an email to the following address: infoweddings.puntacana@majestic-resorts.com

Yes, a minimum of 2 witnesses, of legal age (+18), are required.

This is a document that states that you are legally single. You may require a single status certificate if you intend to be married outside your country.

Yes, it is possible to have a civil ceremony at the resort if you divorced less than 1 year ago.

WEDDING EXTRAS

No, but Majestic Elegance Punta Cana has a superior room included in the wedding package (subject to availability) for the bride and groom.

As part of the All Inclusive, non-motorised water sports, basketball and tennis courts are available at no additional cost.

Majestic Elegance Punta Cana recommends that guests verify this information with their local health authorities prior to travel.

Majestic Elegance Punta Cana does not refund in case of late arrival, the initial booked night will be charged.

Yes, it is possible to enter Majestic Elegance Punta Cana before check-in time, although entry to rooms before 15.00 is subject to charges and availability. You may use the complimentary showers and lockers for your luggage and enjoy the hotel facilities while you wait.

If you do not receive a confirmation email after booking online, please contact Majestic Elegance Punta Cana at 1-888-477-7227 Monday to Sunday from 08:00-22:00 UTC-4.

Check in at Majestic Elegance Punta Cana is at 15:00 and check out at 12:00.

No, you only need to indicate the personal information of the reservation holder. In case of including children in the booking, it is important to indicate their age in the occupancy selection process.

The distance from Punta Cana International Airport to Majestic Elegance Punta Cana is approximately 26 km.

Yes, it is possible to add an extra person if the type of room booked allows it and upon payment of a supplement.

No, to book a room online at Majestic Elegance Punta Cana you need to have an email account.

Yes, you may leave Majestic Elegance Punta Cana after check-out time. The hotel has complimentary showers and lockers so that you can stay comfortably on the facilities while waiting for your check-out time. However, check-out after 12:00 is subject to additional charges and availability.

If the reservation was made through www.majestic-resorts.com; you may contact Majestic Elegance Punta Cana at 1-888-477-7227 from Monday to Sunday from 08: 00-22: 00 UTC-4. If you have made your reservation with a tour operator or travel agency, please contact them so they can assist you with your request.

Yes, there is no problem if you arrive before check-in time. You can store your luggage in a luggage room and enjoy the facilities at Majestic Elegance Punta Cana while you wait for your room to be ready.

Late check out at Majestic Elegance Punta Cana is subject to availability and additional charges.

Please let us know your special requests, we will try to fulfil them whenever possible.

No, Majestic Elegance Punta Cana does not accept credit/debit card payments from persons other than the cardholder.

At Majestic Elegance Punta Cana the age of a baby is between 0 and 2 years. Children"s ages range from 2 to 12 years.

Majestic Elegance Punta Cana accepts service dogs, with some certifications and prior authorisation from the hotel. For more information please write to: callcenter@majestic-resorts.com, we will be happy to answer your specific questions.

You can pay for a reservation at Majestic Elegance Punta Cana by cash (US Dollar, Canadian Dollar, British Pounds, Euros and Dominican Peso), and by credit and debit card (Visa, Mastercard, American Express, Discovery, Diners Club).

The tourist card is a tax rate charged by the country of the Dominican Republic to its visitors as a requirement for entry to the national territory, for tourist purposes, without the need for a Consular Visa. To find out more, you can consult this link: https://dgii.gov.do/sobreTarjetaTurista/Paginas/default.aspx

The cost of the Tourist Card is US$10.00, subject to change, and its use is limited to a single entry to the national territory. If you want to know more, you can consult this link: https://dgii.gov.do/sobreTarjetaTurista/Paginas/default.aspx

If you made your reservation through www.majestic-resorts.com or the call center you can cancel or modify your reservation up to 7 days prior the day of arrival without penalty. Out of this period a penalty corresponding to 100% of the value of the deposit made applies. If the reservation was made through a tour operator or travel agency, please contact them so they can assist you according to their policies.

To cancel a reservation at Majestic Elegance Punta Cana made through the web or call center, you must access the link present in your confirmation. If it is outside the established cancellation period, a penalty corresponding to 100% of the value of the deposit made will be applied.

Once you have cancelled your booking, you will receive a refund within 1-10 working days.

When making your reservation at Majestic Elegance Punta Cana through the web or the call center you must make a deposit of 20% of the total amount of the reservation, and the remaining 80% upon arrival at the hotel.

Yes; you are able to make an upgrade at Majestic Elegance Punta Cana by paying a supplement according to the category requested.

You will arrive easily at Majestic Elegance Punta Cana. You can pre-book transfers with our DMC Go Majestic, via WhatsApp at 1-829-599-4937 or via email at reservations.puntacana@gomajestictours.com.

A taxi to/from Punta Cana International Airport costs approximately US$50 and has a maximum capacity of 4 people.

We recommend that you book a room in the family section of the Majestic Elegance Punta Cana.

We currently do not have a day pass available at Majestic Elegance Punta Cana.

The beach is a 5-minute walk from Majestic Elegance Punta Cana.

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