[OFFICIAL WEBSITE] Majestic Mirage Punta Cana

aerial view of the resort and the private beach of majestic mirage

Majestic Mirage Punta Cana - All Suites Resort is an amazing luxury 5-star complex in Playa Bávaro, Punta Cana, designed for clientele who are looking for the highest standards of quality, in addition to a sophisticated and luxurious variety of facilities and services at an all-suite, all-inclusive resort.
This majestic resort provides accommodation in spacious and exclusive Suites with a butler service, 24/7 room service and an all-inclusive program with first-rate food and premium drinks.

Majestic Mirage Punta Cana - All Suites Resort comprises five exclusive adult-only buildings (Mirage Club 18+) and two buildings for families with children at Family Club (all ages). All our guests, both those staying at Mirage Club and Family Club, are entitled to use the Majestic Supreme facilities and services such as VIP rooms, a la carte restaurants, entertainment with live music, unlimited free Golf and much more.
The words "sophistication and luxury" provide a perfect description of Majestic Mirage Punta Cana - All Suites Resort, an exclusive experience for all ages.

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Frequent Questions
FAQ

Rooms
Services
Gastronomy
Weddings
Booking & Pre-Arrival

Is there free WIFI in the rooms of Majestic Mirage Punta Cana?

Yes, the Majestic Mirage Punta Cana hotel has free WIFI throughout the property.

Does the Majestic Mirage Punta Cana has available a pillow menu?

Yes, a pillow menu is available in the Club section of the Majestic Mirage Punta Cana hotel for your comfort.

Is there a deposit box in the rooms at Majestic Mirage Punta Cana?

Yes, there is a safe in the rooms at Majestic Mirage Punta Cana, available as part of your All Inclusive package.

Are there hairdryers available at Majestic Mirage Punta Cana in the rooms?

The rooms at Majestic Mirage Punta Cana Hotel feature a hairdryer.

Are there steam irons in the rooms at Majestic Mirage Punta Cana?

An iron and ironing board are provided in each room at Majestic Mirage Punta Cana.

In Majestic Mirage Punta Cana are there cots in the room?

They are subject to availability, but can be requested upon arrival at the hotel.

Is there a microwave in the room in Majestic Mirage Punta Cana so I can sterilize baby bottles?

The microwave is subject to availability, but you can request it at the customer service department at Majestic Mirage Punta Cana. We also inform you that you can ask for hot water to sterilise baby bottles.

Is there a refrigerator in the room? I carry a medication that needs to be kept cold

There are no refrigerators in the rooms at Majestic Mirage Punta Cana, but there is a minibar.

Can I make a reservation for groups? Can I get a special offer?

Yes, you can contact the groups department by sending an email to: groups.puntacana@majestic-resorts.com. To be considered a group, a minimum of 10 rooms or more is required.

Is any refrigerator product included in the room regime? Is bottled water included in the price?

Drinks from the minibar are included in the price.

How big are the rooms in Majestic Mirage Punta Cana?

Room sizes at Majestic Mirage Punta Cana range from 532 to 1064 square feet, depending on each category.

What is the size of the beds in Majestic Mirage Punta Cana?

Majestic Mirage Punta Cana has different types of beds: King Size (200"X200"), Queen Size (180"x200") and Twin beds (90"x200").

Do you have a hydromassage/hot tub/jacuzzi at Majestic Mirage Punta Cana?

Yes, the rooms at Majestic Mirage Punta Cana have jacuzzi, indoor or outdoor, depending on the category of room booked.

Do you have a room with a terrace at Majestic Mirage Punta Cana?

The Colonial Junior Suite Ocean Front and Colonial Club Colonial Junior Suite Ocean Front rooms have a terrace.

Do you have a room with balcony at Majestic Mirage Punta Cana?

The Majestic Jr. Suite (Swim Up) and Colonial Club Majestic Jr. Suite (Swim Up) rooms feature a garden. The Colonial Junior Suite Ocean Front and Colonial Club Colonial Junior Suite Ocean Front have a terrace, and all other rooms at the hotel have a balcony.

Is there a miniclub for children or a babysitting service at Majestic Mirage Punta Cana? What is the minimum age for access to the Kids club?

Yes, a Kids Club is available at Majestic Mirage Punta Cana, as well as babysitting services for children from 4 to 12 years old.

Is it possible to smoke at Majestic Mirage Punta Cana?

Smoking is allowed on the balcony/terrace of the rooms, or in specifically designated open areas.

Is there private parking at Majestic Mirage Punta Cana?

Majestic Mirage Punta Cana offers free private parking.

Is the gym free of charges at Majestic Mirage Punta Cana?

Yes, Majestic Mirage Punta Cana has a gym and you can enjoy it as part of the All Inclusive package. Opening hours from 08:00 to 19:00.

Is the spa free of charges?

No, spa services at Majestic Mirage Punta Cana are at an additional cost.

What are the pool hours at Majestic Mirage Punta Cana?

Pool opening hours are from 08.00 to 18.00.

Can I rent a baby stroller?

It is not possible to rent prams at Majestic Mirage Punta Cana.

Does Majestic Mirage Punta Cana has a wheelchair available?

Yes, wheelchairs can be rented at Majestic Mirage Punta Cana. For more information, please write to: callcenter@majestic-resorts.com.

How do I book excursions at Majestic Mirage Punta Cana?

Tours can be booked at Go Majestic, via WhatsApp at 1-829-599-4937 or via email at reservations.puntacana@gomajestictours.com.

Can you rent umbrellas and hammocks?

Umbrellas and sunbeds are free of charge.

I want to surprise a client who is in the hotel; what services do you offer?

Of course. You can get to know them by writing to: callcenter@majestic-resorts.com

Do you have pool/beach towels at the hotel or do I have to bring them?

Yes, pool/ beach towels are available at the hotel, you do not need to bring them with you.

Is Majestic Mirage Punta Cana adapted for people with reduced mobility or physical disabilities?

Yes, Majestic Mirage Punta Cana is wheelchair accessible. It has wheelchair access and lifts in all buildings for easy access to restaurants, theatre, lobby and other areas.

Can I exchange currency at Majestic Mirage Punta Cana?

Yes. At Majestic Mirage Punta Cana you are able to exchange American Dollar; Canadian Dollar; British Pounds and Euros to Dominican Peso.

How can I book a Green Fee at Majestic Mirage Punta Cana?

You can book a Green Fee on arrival by contacting the customer service department.

Does the Majestic Mirage Punta Cana offer laundry service?

Yes, laundry facilities are available at Majestic Mirage Punta Cana, at an additional cost.

Can you request a gluten-free/ vegetarian/vegan/celiac menu at Majestic Mirage Punta Cana?

Yes, at Majestic Mirage Punta Cana we offer diverse gastronomic options, adapted to the needs of our guests. You can find alternatives adapted to dietary restrictions, allergies and special nutritional needs for children or infants. You must notify the customer service staff upon arrival.

Are meals/drinks included at Majestic Mirage Punta Cana?

Meals, alcoholic and non-alcoholic beverages are included at Majestic Mirage Punta Cana.

What time is breakfast at Majestic Mirage Punta Cana?

At Majestic Mirage Punta Cana breakfast is available from 07:00 to 10:00 or from 9:30 to 12:00 (continental).

Do restaurants require a dress code for Majestic Mirage Punta Cana?

The general dress code for the restaurants at Majestic Mirage Punta Cana is: for ladies; casual elegant allowing open toes sandals and shoes as well as dresses, for gentleman and teenagers long trousers are required, closed shoes, collar and sleeve shirt for the fine dining restaurants. Dress shorts are allowed in the restaurants that do not require reservation but the rule for shirt and shoes remains the same

WHERE DO I START?

Do you hold destination weddings at Majestic Mirage Punta Cana?

Yes, Majestic Mirage Punta Cana is a perfect hotel for destination weddings.

Is there a dedicated wedding planner on site? Can I contact him/her by email?

Yes, Majestic Mirage Punta Cana has a team of professionals specialised in weddings, including a coordinator. For more information, please write to: infoweddings.puntacana@majestic-resorts.com

What services does the wedding planner provide? Is there a fee?

The wedding planner at Majestic Mirage Punta Cana is in charge of coordinating and organising any aspect necessary to make this special day unforgettable. All services are included in the hotel"s wedding packages.

How much time would we need to reserve our wedding in advance?

The ideal is to work at least 1 month in advance of the wedding day, and to have enough time for everything to go perfectly.

Can we reserve a wedding on short notice in Majestic Mirage Punta Cana?

It is possible as long as there is availability at Majestic Mirage Punta Cana for the desired day, but confirmation is required at least 30 days before the wedding date.

How many days do we need to arrive prior to the ceremony?

You can arrive at the hotel whenever you want, there is no time restriction.

What is the difference between legal (civil), religious and symbolic ceremonies?

The civil ceremony is performed by a Dominican judge. It is legally binding, and includes the marriage certificate. The Catholic ceremony is more formal than the civil or symbolic ceremonies, and is performed by the local Catholic priest. It is also legally binding. Finally, the symbolic ceremony is performed by the on-site wedding coordinator and is very similar to the civil ceremony, except that it is not legally binding.

Does this resort offer same sex ceremonies? / Do you work with same-sex couples?

Yes, at Majestic Mirage Punta Cana, same-sex marriages (by symbolic ceremony) can be performed without any problem.

For Majestic Mirage Punta Cana do we need to send any documentation prior to arrival?

Yes, when the wedding is confirmed, the planning guide must be sent at least 30-45 days prior to arrival. Any additional documentation required depending on the type of ceremony booked will also be provided.

CEREMONY AND RECEPTION LOCATIONS

What private indoor and outdoor areas of Majestic Mirage Punta Cana are available for a wedding? Are indoor spaces air-conditioned?

Majestic Mirage Punta Cana has outdoor and indoor spaces ideal for weddings and any type of event.

How many people can each area accommodate in Majestic Mirage Punta Cana?

The Magestic Mirage Punta Cana hotel has several spaces: main ballroom for up to 300 people; mini ballroom for up to 80 people; presidential suite terrace for up to 100 people; Wet Bar for up to 100 guests, Parrots Bar for up to 40 people and finally beach area for up to 700 people.

Does Majestic Mirage Punta Cana has an online photo gallery, or can I get by email pictures of other destination weddings that have taken place at your property?

You can visit Majestic Mirage Punta Cana"s online photo gallery through this link: https://majesticresortspuntacana.pixieset.com/

Can I add more decorations, or are the decorations set?

Majestic Mirage Punta Cana offers a complete package with special decoration for ceremonies and receptions.

WEDDING COST

What is the cost of a destination wedding at Majestic Mirage Punta Cana or is it included in the price of our stay?

Magestic Mirage Punta Cana applies an additional supplement depending on your needs.

Can you email a price list to me? Do you expect those prices to change by the date of my wedding?

Yes, we can send you a price list via email. Please note that these prices are subject to change for future weddings if not yet confirmed.

What is the usual etiquette of paying for wedding guests of Majestic Mirage Punta Cana?

Guests normally pay for their room/transfer/excursion bookings.

What about guests attending the wedding but not staying at Majestic Mirage Punta Cana?

For wedding attendees not staying at the Majestic Mirage Punta Cana hotel, a full day pass supplement applies to attend the wedding, in addition to any charges related to private events. The number of guests outside the resort cannot exceed 10% of the total number of guests staying for the wedding.

Are rooms and flights included in the prices of the wedding packages?

No, flights are not included in the Majestic Mirage Punta Cana wedding packages.

Do you require a down payment? How much? When is the balance due?

All expenses are payable on arrival at Majestic Mirage Punta, previously due on the day of the wedding.

What is your cancellation policy for Majestic Mirage Punta Cana?

From Majestic Mirage Punta Cana there is no cancellation fee.

WEDDING DETAILS & DECOR

What if we want a ceremony that honors a particular religion; can someone of that faith be provided?

It can be done, bringing the right person to officiate. And we also check availability in the area.

Can we arrange a non-religious ceremony?

Yes, in Majestic Colonial a non-religious ceremony can be arrange.

How long is the ceremony in Majestic Mirage Punta Cana?

Ceremonies usually last about 15 minutes. In the case of a Catholic ceremony, the duration will be approximately 30 to 60 minutes.

What do brides and grooms typically wear at Majestic Mirage Punta Cana for destination weddings?

The bride and groom"s attire is based on the locations of the ceremonies, but generally formal or smart casual attire is used.

Will someone be available to iron my wedding dress?

Yes, at our hotel, the ironing service for couples" suits is included in the wedding package. It consists of steam ironing in both cases.

What do you do if I schedule an outside ceremony and reception -- and it rains?

Majestic Mirage Punta Cana always has a plan B for unforeseen weather-related events.

What time are the sunset and the approximate temperature an hour before?

Depends on the season. Normally between 06:00p.m. and 07:00p.m.; temperature one hour before is 81F approx.

What types of flowers are available locally? Is there a florist onsite?

For the florist service, Majestic Mirage Punta Cana relies on external suppliers, who work with a wide variety of tropical flowers.

Is live music available in Majestic Mirage Punta Cana?

Majestic Mirage Punta Cana has the option to enjoy live music for the wedding day.

Can we supply our own music?

Yes, for the wedding day, whoever prefers can also bring their own music, on a smartphone or USB stick.

Can you email me suggested menus for the reception?

The wedding specialist at Majestic Mirage Punta Cana will help you with any questions you may have regarding the menu.

Majestic Mirage Punta Cana supplies the wedding cake?

Yes, included in the majestic Mirage Punta Cana wedding package is a white icing cake to enjoy on your wedding day.

Do you provide photography/videography services? What is the cost and what do we get for that amount?

Yes, Majestic Mirage Punta Cana also offers photography/videography services. Rates are set according to the package selected.

Will my ceremony be in English?

It will depend on the type of ceremony booked, please contact wedding specialits at: infoweddings.puntacana@majestic-resorts.com

Will I be able to perform a rehearsal of the ceremony?

It can be planned in the days leading up to the wedding.

DOMINICAN REPUBLIC LEGALITIES

Is there someone who can handle the legal details for us and will guide us through the process?

The hotel does not provide legal services, but we can refer you to the appropriate sources for such assistance.

What are the requirements to get a marriage license in your destination?

You can email us at: infoweddings.puntacana@majestic-resorts.com and we will provide you with all the necessary information.

Are witnesses required?

Yes, a wedding requires 2 witnesses, of legal age.

What is a Single Status Affidavit document, why do I need it and where do I get it?

An affidavit of unmarriage is a certificate that proves that you are legally unmarried. It is needed for a wedding outside your home country.

I was divorced less than one year ago. Can I have my civil ceremony at the resort?

It is possible for you to have a civil ceremony at the resort, even if you are divorced.

WEDDING EXTRAS

Do you have a dedicated honeymoon suite? Can you show me what it looks like?

Majestic Mirage Punta Cana does not have a specific honeymoon suite, but does have a superior room included in the wedding package (subject to availability) for the bride and groom.

Is there a charge for guests to participate in sports at Majestic Mirage Punta Cana?

Non-motorised water sports, basketball courts and tennis courts are available at no additional cost as part of the All Inclusive package.

Do I need any immunizations before traveling to the Dominican Republic?

Majestic Mirage Punta Cana recommends that guests verify this information with their local health authorities before travelling.

I have missed the flight; I want to know if I can get a refund for the first night?

In case of late arrival, the customer will be charged for the full amount of the stay.

Is it possible an early check-in in Majestic Mirage Punta Cana?

Yes, complimentary showers and luggage lockers are available in the lobby area. This allows you to enjoy the facilities while waiting for your room. Room check-out before 15:00 is subject to additional charges and availability.

I have not received the confirmation email; what can I do?

If you have made your reservation through www.majestic-resorts.com, you may contact Majestic Mirage Punta Cana at 1-888-477-7227 Monday to Sunday from 08:00-22:00 UTC-4 for assistance.

What is the check in and check out time at Majestic Mirage Punta Cana?

Resort check-in is at 15:00 and check-out is at 12:00.

Is it necessary to indicate the information of all the occupants of the reservation?

If you make your reservation at Majestic Mirage Punta Cana from our website www.majestic-resorts.com or callcenter you only need to indicate the details of the holder of the booking. In case of including children in the reservation, you must specify the age in the occupancy selection process.

What is the distance from the airport to the Majestic Mirage Punta Cana?

The distance from the airport to the Majestic Mirage Punta Cana is approximately 26 kilometres.

Can I add a person to a reservation at Majestic Mirage Punta Cana?

At Majestic Mirage Punta Cana you have the possibility of adding a new person to your reservation if the type of room allows it and upon payment of a supplement. Remember to have your booking information ready when contacting the hotel.

Can I make a reservation if I don"t have an email?

To make a reservation at Majestic Mirage Punta Cana through our website www.majestic-resorts.com it is essential to have an email account to receive confirmation.

Is it possible to leave Majestic Mirage Punta Cana after check-out time?

Yes, you can leave the hotel after check-out time. Majestic Mirage Punta Cana has complimentary showers and luggage lockers in the lobby area so you can enjoy the facilities while waiting for your check-out time. Room check-out after 12:00 is subject to additional charges and availability.

How do I change the dates or room category of my reservation at Majestic Mirage Punta Cana?

If you have made your reservation through www.majestic-resorts.com, you may contact Majestic Mirage Punta Cana at 1-888-477-7227 Monday to Sunday from 08:00-22:00 UTC-4 to make changes. If you have booked with a tour operator or travel agency, you should contact them for assistance with your request.

If I arrive early to Majestic Mirage Punta Cana can I enjoy of the installations?

Yes, Majestic Mirage Punta Cana has complimentary showers and luggage lockers in the lobby area so you can enjoy the facilities while waiting for your room.

Late check out information at Majestic Mirage Punta Cana

Late check out at Majestic Mirage Punta Cana is subject to additional charges and availability at time of check out.

I have a special request about my room.

Special requests can be noted by Majestic Mirage Punta Cana staff, but are subject to availability upon arrival.

Can I pay for my reservation with someone else"s debit / credit card?

The Majestic Mirage Punta Cana does not accept third party payments. The cardholder must be present for payment.

What do Majestic Mirage Punta Cana consider an infant and a child?

At Majestic Mirage Punta Cana the age of an infant ranges from 0-1.99 years and are considered children from 2-11.99 years of age.

What is the animal policy? Can pets be accommodated?

The resort accepts service dogs, however, some certifications and prior authorisation from the hotel are required. For more information please contact the hotel at callcenter@majestic-resorts.com

What payment methods does the Majestic Mirage Punta Cana accepts?

The following forms of payment are accepted at the resort: cash (US Dollar, Canadian Dollar, British Pounds, Euros and Dominican Peso), credit and debit cards (Visa, Mastercard, American Express, Discovery, Diners Club).

What is the tourist card? Who should pay it?

The tourist card is a tax rate that the country of the Dominican Republic charges to visitors as a requirement for entering the national territory, for tourist purposes, without the need for a Consular Visa. You can find more information at this link https://dgii.gov.do/sobreTarjetaTurista/Paginas/default.aspx

What is the cost of the Tourist Card?

The price of the Tourist Card is US$10.00 and is subject to change. Its use is limited to one entry into the national territory. You can find more information on this link https://dgii.gov.do/sobreTarjetaTurista/Paginas/default.aspx

What is the cancellation policy for Majestic Mirage Punta Cana?

If you made your reservation through www.majestic-resorts.com or the call center you can cancel or modify your reservation up to 7 days before the day of arrival without penalty. After this period applies a penalty corresponding to 100% of the value of the deposit made. If you have made your reservation with a tour operator or travel agency, you must contact them so that they can assist you.

How do I cancel my reservation? What is the penalty?

To cancel a reservation at Majestic Mirage Punta Cana made through www.majestic-resorts.com or the call center, you must access the link present in your confirmation. If the cancellation is outside the established cancellation period, a penalty corresponding to 100% of the value of the deposit made will be applied.

When will I receive a refund for my canceled reservation?

Once the booking is cancelled, you will receive your refund within 1-10 working days.

Can the full amount be paid at the hotel?

When making your reservation through www.majestic-resorts.com or the Majestic Resorts call centre, you must make a deposit of 20% of the total amount of the reservation and the remaining 80% upon check-in.

I have a confirmed reservation. Can I request an upgrade?

Yes, you are able to make an upgrade at Majestic Mirage Punta Cana bby paying a supplement according to the category requested.

How do I get to Majestic Colonial?

Getting to Majestic Mirage Punta Cana is easy. You can pre-book transfers with our DMC Go Majestic, via WhatsApp at 1-829-599-4937 or via email at reservations.puntacana@gomajestictours.com.

How much is a taxi to from the airport?

The price of a taxi to/from Punta Cana International Airport is about US$50 and the maximum capacity is 4 persons.

What room should I book at Majestic Mirage Punta Cana if I go with children?

If you travellling with children you must book a room in the family section of the resort.

How much does a day pass cost?

The Majestic Mirage Punta Cana does not currently have a day pass for sale.

How far are the rooms from the beach at Majestic Mirage Punta Cana?

The beach is only a 5-minute walk from the lobby of the Majestic Mirage Punta Cana.

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Excellent		116
Very good		9
Normal		1
Evil		0
Appalling		0

In family		39
In couple		70
In solitary		4
Of business		0
In a group		13

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Majestic Mirage Punta Cana - All Suites Resort 5-star

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Family Club Section

Family Club One Bedroom Suite (Outdoor Jacuzzi)

Family Club Sky View Suite (Roof Top with Outdoor Jacuzzi)

Family Club Swim Up Suite (Outdoor Jacuzzi)

Family Suite (Outdoor Jacuzzi)

Swim Up Suite (Outdoor Jacuzzi) - Accessible

Family Club One Bedroom Suite (Outdoor Jacuzzi)

Family Club Sky View Suite (Roof Top with Outdoor Jacuzzi)

Family Club Swim Up Suite (Outdoor Jacuzzi)

Family Suite (Outdoor Jacuzzi)

Swim Up Suite (Outdoor Jacuzzi) - Accessible

Mirage Club - Adults Only 18+

Mirage Club One Bedroom Suite (Outdoor Jacuzzi +18)

Mirage Club Sky View Suite (Roof Top with Outdoor Jacuzzi +18)

Mirage Club Swim Up Suite (Outdoor Jacuzzi +18)

Mirage Club Ocean View Suite (Outdoor Jacuzzi +18)

Mirage Club Swim Up Suite (Outdoor Jacuzzi) - Accessible

Mirage Club One Bedroom Suite (Outdoor Jacuzzi +18)

Mirage Club Sky View Suite (Roof Top with Outdoor Jacuzzi +18)

Mirage Club Swim Up Suite (Outdoor Jacuzzi +18)

Mirage Club Ocean View Suite (Outdoor Jacuzzi +18)

Junior Suite with Jacuzzi

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